The Rundown
Spotlight on how AI is both a tool and a threat for insurance agencies, with cybersecurity experts warning of advanced AI-fueled cyberattacks by 2025 — from deepfakes to AI-driven phishing.
The Context
- Cyber threats, such as business email compromise, funds transfer fraud, and ransomware, are evolving rapidly.
- AI makes these threats smarter and more successful by employing tactics such as synthetic voice and video.
- Speakers outlined practical applications of AI in insurance, including automating tasks, enhancing marketing, and improving sales and service.
- Key strategies: Build custom AI agents, embed AI in existing systems, and stay compliant with emerging data laws.
Why it Matters
Insurance agencies sit at a crossroads — AI offers massive productivity wins, but also opens new doors for attackers. The takeaway? Agencies must adopt AI responsibly, pairing it with robust security and ongoing education.