At the Catalyit Live Demo Lounge, Scott Wingo sat down with Josh Arace of Ascend to showcase how automation can overhaul one of insurance’s most painful workflows: agency billing. The pitch? Replace fragmented, manual billing processes with a single, modern workspace.
The Context
Why it Matters
Insurance agencies don’t win by processing paperwork — they win by writing business. By automating billing and reducing back-office drag, platforms like Ascend free teams to focus on revenue-driving work while making agencies more attractive to tech-savvy talent. In a tight labor market, operational efficiency isn’t just nice-to-have — it’s competitive strategy.
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