The Rundown
At the Catalyit Live Demo Lounge, Scott Wingo sat down with Josh Arace of Ascend to showcase how automation can overhaul one of insurance’s most painful workflows: agency billing. The pitch? Replace fragmented, manual billing processes with a single, modern workspace.
The Context
- Agencies report hiring and retention, productivity pressures, and time-draining invoicing tasks as top operational headaches.
- Ascend automates the full agency bill lifecycle — invoicing, collections, accounting, and premium financing — in one platform.
- AI reads and auto-populates invoice details, while real-time tracking improves policy visibility.
- Built-in integrations with Applied Epic and AMS360 streamline adoption.
- Automated follow-ups and flexible payment options (finance or pay-in-full) simplify the client experience.
- Dedicated account managers and live chat support accelerate onboarding.
Why it Matters
Insurance agencies don’t win by processing paperwork — they win by writing business. By automating billing and reducing back-office drag, platforms like Ascend free teams to focus on revenue-driving work while making agencies more attractive to tech-savvy talent. In a tight labor market, operational efficiency isn’t just nice-to-have — it’s competitive strategy.
Log in and watch now to see how Ascend can support your agency.
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