Virtual Assistants and Back-Office Support by Cover Desk

Virtual Assistants and Back-Office Support

Joined April 2024 | Last Updated March 2026

At Cover Desk, we have one priority; helping independent insurance agencies and organizations grow, thrive, and innovate in the 21st century. We do this by offering highly educated virtual assistants based in the Philippines and Mexico. Our virtual assistants work in your management system, your phone system, and any other business applications required. Cover Desk provides personal and commercial lines service, quoting assistance, insurance accounting, claims support and special projects.

Features & Quick Stats

Key Features

  • Dedicated Virtual Assistant
  • Personal and Commercial Lines On-Demand Virtual Assistant
  • Personal and Commercial Lines Spanish Bilingual Virtual Assistant
  • Personal and Commercial Lines Claims Assistants
  • First Notice of Loss, Initial Claim Check, Insured 10-Day Follow-up, Open Claims Review
  • Insurance Accounting

Core Business

Dedicated Virtual Assistants

How Virtual Assistants and Back-Office Support Helps Independent Agents & Brokers

At Cover Desk, we have one priority; helping independent insurance agencies and organizations grow, thrive, and innovate in the 21st century. We do this by offering highly educated virtual assistants based in the Philippines and Mexico. Our virtual assistants work in your management system, your phone system, and any other business applications required. Cover Desk provides personal and commercial lines service, quoting assistance, insurance accounting, claims support and special projects.

 

AI Capabilities

Actively building products to make available to customers.

Certifications & Awards

Inc. 5000 (No. 317)

Subscriber Deals

10% off the setup fee. Agencies will also qualify for different discounts if they hire in bulk for their agency or organization.