defend-id Business Protection by defend-id

defend-id Business Protection

Joined February 2024 | Last Updated September 2026

defend-id gives agencies one place to protect their data and their people. Starting at $99 a month, our platform combines threat scanning, employee security training, vendor management, compliance tools, and 24/7 incident response. Add identity theft protection for $5.99 per employee per month. Get started online in about 10 minutes—no sales call required.

Features & Quick Stats

Key Features

  • Threat and vulnerability scanning

  • 24/7 incident response and breach remediation

  • Employee security awareness training

  • Vendor management and Policy Center

  • Compliance tools for audit-ready documentation (HIPAA, FERPA, GLBA)

  • Free dark web risk assessment scan

  • SMB legal support, including service discounts and breach support

  • Employee identity theft protection (Comprehensive plan): dark web, SSN, criminal data and address change monitoring; 3-bureau credit report, monitoring and monthly score tracking; fraud recovery specialist; credential vault, lost document replacement and lost wallet protection; $1,000,000 identity theft reimbursement insurance

  • Online sign-up in about 10 minutes, no sales call 24/7 customer support

Core Business

defend-id provides small businesses and their employees with cost-effective identity theft and data protection: threat scanning, employee training, vendor management, compliance tools, and 24/7 incident response for the business, plus optional identity theft protection for employees.

How defend-id Business Protection Helps Independent Agents & Brokers

Independent agencies already carry data security duties. Under state versions of the NAIC Insurance Data Security Model Law, licensees must run a written information security program built on a risk assessment, oversee the vendors that touch client data, train their staff, keep a written incident response plan, and notify the state insurance commissioner within 72 hours of determining that a cybersecurity event has occurred. Most agencies have no dedicated IT or compliance team to do that work. defend-id gives them the working pieces in one platform:

  • Risk assessment: recurring threat scanning and visibility into the agency's external risk.

  • Vendor oversight: Vendor Management tracks every vendor with access to sensitive client data.

  • Staff training: short employee sessions on phishing, password hygiene, and other common threats.

  • Written policies: Policy Center keeps policies current and audit-ready.

  • Incident response: 24/7 breach support, where experts validate the incident and guide the agency through a plan, with legal guidance available.

  • Employee protection: optional identity theft protection for agency staff.

defend-id helps agencies organize, assign, and document the work behind their obligations, so the owner can focus on serving clients.

Integrations

Certifications & Awards

Important company certifications: ID Stay Safe Trust Shield (uRISQ). Delivered on SOC 2-compliant partner platforms.