ProCare IT Solutions by Omega Computer Services

• Unlimited Remote & Onsite support

• Afterhours technician

• Software licensing

• 24/7 Monitoring

• Backup & disaster recovery

• Cybersecurity protection & monitoring

• Cybersecurity training for all staff members

• Compliance

• Network & infrastructure management

• Updated equipment every 3 years

• Phone systems

• Full team of experts

• Depth of expertise

• Scalability

• Vendor management

• Strategic IT guidance

Omega supports independent insurance agencies with technology designed around the way they work. With a focus on the agency space, we understand AMS workflows, carrier systems, and compliance requirements, allowing us to deliver solutions that truly fit agency operations. Our all-inclusive plans mean no surprise charges for onsite visits or special IT projects…just reliable, predictable support. More than a provider, we strive to be a true partner, to keep operations secure, and efficient, while serving as a trusted strategic technology advisor. With managed IT services that include network management, 24/7 security monitoring, VoIP systems, and a responsive local help desk, we remove the technology burden so agents can stay focused on what matters most: serving their clients.

• Important company certifications: Cisco Certified Network Technician, Cisco CCNA, CompTIA A+ Certified Technician,3CX Certified Engineer, Microsoft Security & Networking Fundamentals, Veeam Certified Partner, Meraki Certified Partner, Dell Certified Partner, and Microsoft Certified Partner

• Relevant industry awards or distinctions: CRN’s MSP 500 List - many years running!