Partner Platform by Zywave

Partner Platform

Joined May 2021 | Last Updated May 2021

Partner Platform is focused on improving the lives and operations of independent agents through an innovative and easy to use agency management platform, with client facing resources like portals and mobile apps that are all agency branded. Partner Platform has it all – from sales, marketing to policy, finance and claims.

Features & Quick Stats

Key Features

  • Built-in Insurance Trust Accounting
  • Manage Large, Complex Commercial
  • Reporting & Business Intelligence
  • Agency Branded & Producer Mobile Apps
  • Marketing Automation Manager
  • Built-in Insurance CRM
  • Self-Service Client Portal

How Partner Platform Helps Independent Agents & Brokers

The Partner Platform integrates the strength of a trusted relationship with an innovated provider. Agencies can expect a provider that is easy to do business with, provides and easy-to-use agency management system that can support complex business/policies and a responsive service organization. Partner Platform’s agency mobile app offers a personalized digital experience to connect with clients and improve relationships.

Integrations

Certifications & Awards

CompTIA (Security)

Product FAQs

Agency Management System
Suspense/follow-up tracking?

Yes

Direct bill commission download available?

Yes

Electronic signature integration?

Yes

Track all user activity?

Yes

Purge customer data/documents?

Yes

User customize views for "my" policies?

Yes

Employee time tracking available?

No

Personal downloads available?

Yes

Custom proposal module?

Yes

Location/mapping integration?

Yes

Support real-time interface for claim inquiries?

Yes

Ability to import schedules?

Yes

Agency/employee license tracking available?

No

Dashboard feature included?

Yes

Integrate with comparative quoting/rating systems?

Yes

Tools available for customer self-service

[Policy changes, Client issue certificates, Client portal, eSignature integration]

Split/merge customers?

Yes

Task management?

Yes

Commercial downloads available?

Yes

Boolean searches of data?

Yes

Open documented API?

Yes

Track claim activity?

Yes

System support provided

[Support by email, Support by phone, Training in-person, Training using videos, Training by person virtually, Active user group, On screen help]

Support claim download?

Yes

Accounting integrated?

Yes

Split/merge policies between customers?

Yes

All data fields available for reporting?

Yes

Software/platform access

[Browser Based with a Local Client, Cloud Hosted Server]

Reporting on activity data?

Yes

Document creation capability?

Interface with Microsoft Word

Document management/scanning features available?

[Drag and drop file attachment, Global document search capability]

Reporting capabilities

[Commission payable reports, Commission receivable reports, Export reports to Excel, Production level reporting, Marketing campaign reports, New business reports, Sales production by employee, X-date reports]

Agency procedures available in system?

Yes

Fillable ACORD forms?

Yes

Marketing capabilities

[Automated marketing campaign management, Newsletter generation and distribution, Sales pipeline management, Dashboard specific to marketing and sales, Social platform management, Referral management, Survey generation distribution]

Data sources available for document merging

[Contact, Policy, Coverage, Claim, Accounting]

Dashboard customizable by agency role?

Yes

SMS/Texting integrated?

Yes

Scanning/attaching to client file capability?

Yes

Policy processing workflows?

Yes

Automatic renewal processing available?

Yes

Dashboard alert of items past due?

Yes

Custom activity tracking?

Yes

System security by role/function?

Yes

Carrier submission management available?

Yes

Fax integration?

Yes

VOIP integration?

Yes

Custom form capabilities?

Yes

Microsoft 365 integration

[Email, Calendar]

Reminder notifications/alerts available

[SMS, Email, Pop-up]

Archive customer data/documents?

No

Scanning/attaching to carrier file capability?

Yes

Accounting features offered

[General Ledger, Account Payables, P&L and Balance Sheet, Vendor Payables, Company Payables, Customer Billing]

Prioritize/flag notes?

Yes

Mobile device access

Yes