PHONE PLUS by Premier Companies

PHONE PLUS

Joined June 2021 | Last Updated April 2026

Our loyal clients rave about PHONE PLUS improving staff productivity, enhancing caller experience and improving their top AND bottom lines.  PHONE PLUS is the smarter way to address your callers.  From a simple phone line to intelligent conversations, you’ll transform how you view your business phone with PHONE PLUS.

Features & Quick Stats

Key Features

  • Hosted cloud-based business telephone service
  • Keep your current telephone number
  • Secure, quality, reliable, professional
  • Top-of-the-line, Yealink digital equipment – offer many variations of desk phones, cordless handsets, and headsets
  • Pre-programmed, plug-and-play equipment – no installation service required
  • Professional audio branding/marketing
  • Mobile app - Work from anywhere
  • Award Winning customer support
  • NO long-term contract
  • NO hidden fees

Core Business

Secure, stable, quality business telephone service including custom audio marketing/branding – call processing design – technology integration – business telephone service economics – specific to insurance agencies 

 

How PHONE PLUS Helps Independent Agents & Brokers

PHONE PLUS brings all the features and options you find in any business telephone offering.  Many features like Auto Attendant, Mobile App, Info Mailboxes enable greater staff productivity.  

 

Features like PRESS options, out-call transfers and on-hold marketing enhanced customer experience and profitability.  Integration with your CRM pops the account up on your screen before you answer the call.  Because PHONE PLUS is affordable, in almost all cases you will save money on your phone expenses when comparing apples to apples.  

 

As a trusted advisor, Premier is dedicated to educating you to assist in making an informed decision.  Our U.S. based Support Team will manage all aspects of the migration to PHONE PLUS.  We believe, like our current loyal clients, that you’ll enjoy the process and the new experience.

 

AI Capabilities

PHONE PLUS PENNY is a fully integrated AI agent who you’ll believe is a friendly human receptionist.  

  • She answers calls, answers questions, screens leads, directs callers, gathers information, sets appointments, blocks spam.  

  • No employee onboarding, no payroll, no sick days, no turnover, always on, every call, 24/7.

Certifications & Awards

  • First and only cloud-based telephone carrier with full service custom audio branding/marketing

  • Licensed FCC 499 carrier

Enhancements & Additional Information

We have over 100 current API bridges and will build API applications as needed.  

Subscriber Deals

Willing to offer:

  • Service bundle discounts

  • Multi-location discounts

  • Reduced equipment rates

Product FAQs

Phone Systems
Does the agency have to use specific phones with your service?

Yes

Is your solution hosted or on-premise?

Hosted

Do you offer true unlimited calling for United States and Canada?

Yes

If there is a contract, what are the terms?

You are NOT required to sign a long-term contract. PHONE PLUS service is month-to-month - we believe if we provide you the best value, we have no reason to lock you into a contract.

Do you provide burstable SIP VoIP trunks?

Yes

Do you have an insurance agency focus?

Yes

Please check all features your platform offers

[Video Conferencing, Softphone, Mobile App, Business Text Messaging, Voicemail to Email, Call Recording and Rating, VoIP Caller ID, Call Routing, Call Forwarding, Anonymous Call Rejection, Auto Attendant, SIP Trunking, Upgrade Options]

Who is liable for fraudulent calls?

Client

Do you provide installation services?

No