Features & Quick Stats
Key Features
- Microsoft Licensing
- Private or Public Hosting
- Backup & Disaster Recovery
- Dedicated Account Manager
- Service Desk
- Virtual Desktops & Secured Desktops Through VDI
- Email Security
- Security Awareness Training
- Cybersecurity Program Development
- Vulnerability Assessments
- HIPAA Compliance
- Penetration Testing
- Risk Assessment
- Policies & Procedures
Core Business
How Rhodian Group Helps Independent Agents & Brokers
Rhodian’s knowledge of the insurance industry, alongside our strategic insurance partnerships, affords us great insight into the IT and Cybersecurity challenges agents and brokers face in their current business environment. Our services and consulting help empower independent agents and brokers to face these challenges, overcome them, and continue to grow their business now and into the future. Whether its virtualizing and scaling your IT infrastructure, stopping a cyberattack before it happens, or ensuring your compliance with state and federal regulations, Rhodian Group is here to help!
Partnerships
Independent Insurance Agents and Brokers of America (IIABA); Agents Council for Technology (ACT); Big I Chapters for CT, IL, TX, and more; Professional Independent Insurance Agents of Colorado (PIIAC); Applied Systems; Applied Client Network; Vertafore; NetVU
Certifications & Awards
CompTIA Security+, PNPT – Practical Network Penetration Tester, CMMC-AB Registered Practitioner, OSCP – Offsec Certified Professional, CRTO – Certified Red Team Operator, CRTP – Certified Red Team Professional, CISM – Certified Information Security Manager
Enhancements & Additional Information
One-Pagers to Learn More:
Subscriber Deals
Please contact Rhodian Group for more information on our special Catalyit packages.
Catalyit Team Review
Helping agencies manage everyday IT while maintaining independent oversight of cybersecurity and compliance
Updated: August 2026
What we like:
- IT and cybersecurity are intentionally separated: Rhodian keeps its IT and cybersecurity teams operationally independent, creating checks and balances rather than having the same team responsible for both managing and evaluating the environment.
- One relationship can cover several technology responsibilities: Managed IT, cybersecurity, cloud infrastructure, backup and disaster recovery, and compliance services can be coordinated through the same provider.
- 24/7/365 domestic support: The service desk gives agency employees access to technical help around the clock, which can be especially useful for organizations operating across locations or outside traditional business hours.
- Cybersecurity goes beyond installing security software: Risk assessments, vulnerability assessments, penetration testing, security awareness training, email security, policies and procedures, and cybersecurity program development address both the technical and organizational sides of cyber risk.
- Relevant insurance-industry experience: Rhodian works with insurance organizations and maintains relationships across the independent agency ecosystem, reducing the amount of industry education an agency may need to provide its technology partner.
Things to consider:
- Determine which responsibilities you actually want to outsource. Agencies with internal IT or security staff may use Rhodian differently from organizations looking to outsource most technology management.
- Not every service is included in every engagement. Agencies should understand exactly which IT, cybersecurity, compliance, monitoring, assessment, and response services are included in the proposed package.
- Remote support is the primary model for many clients. Agencies that require frequent hands-on local hardware support should discuss how onsite needs will be handled.
- Cybersecurity still requires agency participation. Policies, employee training, access controls, incident planning, and regulatory responsibilities cannot be completely delegated to an outside provider.
Summary
Independent agencies depend on technology every day while holding significant amounts of sensitive client information. That creates two related responsibilities: keeping the technology working and keeping the environment secure.
Rhodian Group addresses both through managed IT, cybersecurity, and compliance services. Its IT team can manage infrastructure, cloud environments, Microsoft licensing, backups, virtual desktops, and employee support, while its cybersecurity services focus on identifying and reducing risk.
Why should agencies care? Smaller and mid-sized agencies may not have the resources to maintain specialized IT, cybersecurity, and compliance expertise internally. At the same time, outsourcing everything to a traditional IT provider can create a question of oversight: who is independently evaluating whether the environment being managed is actually secure?
What stood out during our review is Rhodian's decision to keep its IT and cybersecurity teams operationally independent. We see practical value in separating the people responsible for operating technology from those responsible for assessing and challenging its security.
Key Features:
- Managed IT and infrastructure services
- 24/7/365 domestic service desk
- Private and public cloud hosting
- Virtual desktop infrastructure
- Backup and disaster recovery
- Cybersecurity risk and vulnerability assessments
- Email, endpoint, and security awareness protection
- Cybersecurity program and compliance support
Best fit for:
- Independent agencies without substantial internal IT and cybersecurity teams
- Agencies wanting managed IT and cybersecurity coordinated through one provider
- Multi-location or remote-work agencies that value cloud infrastructure and round-the-clock support
- Agencies needing more structure around cybersecurity policies, assessments, training, and compliance
- Organizations with internal IT staff that want outside infrastructure support or independent cybersecurity expertise
May not be ideal for:
- Agencies wanting only occasional break/fix computer support
- Organizations with mature internal IT, security, compliance, and 24/7 support capabilities already in place
- Agencies requiring frequent onsite hardware support where a primarily remote service model doesn't fit
- Organizations unwilling to participate in the policy, training, governance, and process changes required for an effective cybersecurity program
Deeper Dive
The Problem Being Solved: Technology management has become increasingly difficult for independent agencies to handle informally.
Employees need reliable computers, Microsoft applications, email, cloud access, backups, remote-work capabilities, and technical support. At the same time, agencies need endpoint protection, email security, vulnerability management, employee training, incident planning, written policies, and controls around sensitive client information.
Those aren't necessarily the same discipline.
Rhodian combines IT and cybersecurity within one organization but maintains operational independence between the teams. The IT side focuses on making the environment work reliably; the cybersecurity side focuses on identifying where that environment may be exposed.
Compliance services then help connect technology and security practices with applicable requirements and documentation.
For agencies without deep internal technology resources, that combination can provide a more structured approach than relying on a general-purpose IT provider for every technology and security decision.
Why It Matters to Agencies: Insurance agencies hold information cybercriminals value, including personal, financial, and potentially health-related information. A technology outage can disrupt agency operations; a security incident can create much broader financial, regulatory, and reputational consequences.
That means agency technology decisions need to consider both availability and risk.
Rhodian's managed IT services address everyday operational needs through infrastructure management, hosting, backups, Microsoft licensing, virtual desktops, and technical support.
Its cybersecurity services add another layer. Risk assessments can identify weaknesses, vulnerability assessments can uncover technical exposures, security awareness training addresses employee behavior, and cybersecurity program development can help establish policies and response procedures.
We also see value in the technology-roadmap approach. A dedicated account manager can help agencies plan infrastructure and technology changes rather than treating IT exclusively as something that gets attention when it breaks.
What Stood Out to Us: What stood out during our review is the separation between Rhodian's IT and cybersecurity functions.
There can be an inherent conflict when the same provider implements technology controls and is then solely responsible for determining whether those controls are adequate. Rhodian's model creates a degree of internal independence between those responsibilities.
We also like the breadth of the offering. Agencies can address everyday employee support and infrastructure while also working through cybersecurity assessments, security awareness, email protection, vulnerability management, policies, incident planning, and compliance.
Rhodian's insurance experience is another practical consideration. The company participates in the independent insurance ecosystem and has relationships with organizations including IIABA/ACT, Applied Systems, Applied Client Network, Vertafore, and NetVU.
For us, that's the differentiation: Rhodian isn't simply trying to keep agency technology running. Its model combines operating the environment with a separate discipline focused on challenging and protecting it.
Final Thoughts
We came away seeing Rhodian Group's strongest differentiation in how it combines managed IT with cybersecurity without treating them as exactly the same responsibility. Keeping systems available and evaluating whether those systems are adequately protected require related but different expertise.
The breadth of the offering also matters. Service desk support, infrastructure, cloud hosting, backup and recovery, cybersecurity assessments, endpoint and email protection, employee training, and compliance support give agencies an opportunity to consolidate several technology responsibilities while maintaining more structured security oversight.
For an agency principal, Rhodian Group is worth further evaluation if technology and cybersecurity have become too important or complex to manage informally. We would start by identifying who is currently responsible for keeping your systems running, who independently evaluates your cyber risk, and who owns compliance documentation and incident readiness. If those answers are unclear—or all three responsibilities effectively fall to the same person or provider—Rhodian's model is particularly worth exploring.
* Unbiased review based upon information and insights available at the time of publication.
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Rhodian Group Product Spotlight
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Rhodian Group Demo
Catalyit Coffee Chat with Rhodian Group
Rhodian Group Resources
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Product FAQs
Cybersecurity & IT/MSP
Provide reports on training activity?
Yes
Offer flexible range of support contracts/plans?
Yes
How on-site service calls handled for out-of-state-clients?
We do not do on-site service calls for the majority of our remote clients, but we can work with partners in the area for on-site support as needed.
Share WISP templates?
Yes
Have E&O insurance in place?
Yes
Offer client references?
Yes
Provide regular scans for PII on local devices and report location of files?
No
Provide automatic patch management?
Yes
Insurance industry client experience?
Yes
Automatic vulnerability scanning capabilities included?
Yes
Offer questionnaire/other resource to manage third-party service provider risks?
Yes
Align WISP plan to insurance industry compliance drivers?
Yes
Provide disaster recovery plan?
Yes
Provide assessments on ongoing scheduled basis?
No
Provide staff security awareness training?
Yes
Provide forensic analysis in event of security breach using certified forensics consultant?
No
EDR solution include virtual firewall solution?
Yes
Technology specialty?
Managed IT, Cybersecurity, and Compliance Services and Consulting
Provide regular reporting indicating protections status/identified alerts?
Yes
Require all technicians to have certifications?
No
Support local hardware?
No
Set up/configure SP/DKIM/DMARC?
Yes
Provide Cybersecurity Risk Assessment?
Yes
Endpoint solution monitored by?
Monitored by Company
Provide tracked phishing email simulations?
Yes
States in which you have clients
AL, AR, AZ, CA, CO, CT, Washington DC, DE, FL, GA, ID, IL, IN, KS, LA, MA, MD, ME, MI, MN, MO, MS, NC, NH, NJ, NM, NY, OH, OK, ON, PA, SC, TX, UT, VA, WA
Endpoint solution protection real-time?
Yes
Have certifications with Microsoft/Network Management/Cyber Security?
Yes
Types of support offered?
[Break/fix (service as needed), Bucketed Hours (set times per week/month), Set number of hours monthly, annually, etc.]
Offer SLA?
Yes
Provide endpoint protection for distributed workforce?
Yes
Vulnerability scanning for External/Internal Networks?
[External Networks, Internal Networks]
Provide dedicated support person to clients?
No
Provide risk assessment for new clients?
Yes
Offer implementation plan of technology requirements based on evaluation?
Yes
Network security attended by a person?
Yes
Geographic range of your insurance clients?
National
Provide immediate response once cyber event reported?
Yes
Number of insurance agency clients?
70
Provide frequent short training videos?
Yes
Cyber Risk Assessment time to take?
4 weeks
Training videos monitored?
Yes
EDR solution allow for automatic updates?
Yes
Products used for security awareness training?
KnowBe4
WISP frameworks able to work with?
NIST CSF, CISv8, 23NYCRR500, CCPA, etc.
Offer managed hosted solutions?
Yes
Frequency of backups
Daily
Provide network security monitoring?
Yes
Provide Written Security Policy for third-party service providers?
Yes
Provide state cyber compliance guidelines/recommendations/solutions where agency operates?
Yes
Provide WISP writing services?
Yes
Experience with recovering client from cyber event?
Yes
Have data center?
Yes
Backups on-site?
No
Offer 24x7 monitored support?
Yes
Help customize WISP plan?
Yes
Snapshot backups available?
Yes
Backups off-site cloud-based?
Yes
EDR solution behavior or database based?
Behavior patterns
Email threat filter based on triggers or static message?
[Static message, Based on triggers]
Provide penetration testing by certified consultant?
Yes
Vulnerability scan frequently
Up to monthly
Provide backup and restore solution?
Yes
Help desk country of origin?
United States
Support email?
Yes
Assist in resolving any cyber event issues?
Yes
Create/provide incident response plan aligned with breach notification requirements?
Yes
Provide Managed Endpoint Protection compliant with regulatory requirements?
Yes
Links inside email messages scanned before opening?
Yes
Provide email threat filter?
Yes
Provide SOC for 24x7 monitoring?
Yes
Endpoint Detection and Response (EDR) products
Datto EDR, Bitdefender, Microsoft Defender
Provide best practice training for email activities?
Yes
Email backup/archiving solutions?
Yes
Provide Incident Response Plan in line with regulatory requirements?
Yes
Offer e-cycling/other data disposal services for non-public information?
No
Offer MFA solutions?
Yes
Cyber Risk Assessment score based on Likelihood and Impact?
Yes
Provide managed email threat filter?
Yes
Detect devices without protection installed?
No
Users failing simulations automatically added to re-training?
Yes
Provide vulnerability scanning?
Yes
Remediation validation after penetration test findings addressed?
Yes
Vulnerability scan software
Nessus
How long have you been classified as an MSP?
18+ years
Provide email encryption?
Yes
AI-based penetration testing?
No
Provide spam filter?
Yes
Security awareness training managed by?
Company
Percent of business managed services?
95%
Training videos include assessments/certifications?
Yes
Company classification
Both Cybersecurity and IT/MSP
Help remediate discovered vulnerabilities?
Yes
Cyber Risk Assessment based on NIST?
Yes