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Catalyit Premium Partner Since October 2025 | Last Updated October 2025

For 30+ years we’ve kept independent insurance agencies efficient and secure—managing network, infrastructure, security, and vendors—so you can serve clients. We also guide smart, practical AI choices and implementations that avoid the common pitfalls.

Features & Quick Stats

Key Features

  • Agency-Specific IT (we speak “insurance”)
  • Network & Infrastructure Management (with Help Desk, Security & Compliance, and Vendor Management inside)
  • Security & Compliance (including continuity)
  • Vendor Management
  • VoIP for Agencies
  • AI Consulting & Implementation
  • Simple Billing

Core Business

Helping independent insurance agencies manage their IT—keeping operations efficient, secure, and compliant—so they can focus on serving clients.

 

How SMARTcloud Services - myAGENCYcloud Helps Independent Agents & Brokers

Smart I.T. Services helps independent insurance agents by delivering agency-specific technology expertise that keeps operations smooth, secure, and efficient. With over 30 years focused exclusively on independent agencies, Smart I.T. Services speaks the language of insurance—understanding AMS workflows, carrier portals, renewals, and compliance demands—so issues are resolved faster and solutions fit how agencies actually work. Our comprehensive managed services include network and infrastructure management, 24/7 U.S.-based help desk support, proactive security and compliance monitoring, vendor management, and VoIP systems built specifically for agency communication needs.

 

Beyond maintenance, Smart I.T. Services helps agencies innovate with AI consulting and implementation—identifying practical use cases, ensuring compliance, and guiding staff adoption for lasting efficiency gains. Predictable flat-rate billing and transparent pricing make budgeting easy. In short, Smart I.T. Services delivers “sleep insurance” for agency principals: secure, reliable systems, expert guidance, and always-on support that let teams serve clients without tech headaches.

 

Certifications & Awards

  • Important company certifications: SOC 2 Compliant data center, Microsoft Certified Partner, Cisco Meraki Certified Partner, Sagnoma Partner, Epicor Partner, Lightspeed Voice Partner, HP Partner, Adobe Partner, GAIL Partner and Cara Partner
  • Relevant industry awards or distinctions: Big I Michigan - MAIA - Super Platinum Partner, Big I North Carolina IIANC - Platinum Partner, Big I Illinois - Partner, PIA Nation Partner, Cara Partner, GAIL AI Partner, Lightspeed Voice Partner

Subscriber Deals

We offer two incentives: (A) 50% off the initial implementation fee, or (B) the initial implementation free, plus 10% off the monthly managed service fee with a 36-month commitment.