Features & Quick Stats
Key Features
- Managed IT services with proactive monitoring and maintenance
- Cybersecurity, ransomware protection, and endpoint security
- Microsoft 365 and cloud services support
- Data backup, disaster recovery, and business continuity planning
- HIPAA, FTC, and PCI compliance support
- Co-managed IT services and outsourced IT support
Core Business
Managed IT services provider delivering cybersecurity, compliance, cloud, infrastructure, communications, and technical support services for small to midsize businesses and regulated organizations.
How Tri-State Computer Solutions Helps Independent Agents & Brokers
Tri-State Computer Solutions helps agencies reduce operational disruption caused by recurring IT issues, security risks, and aging infrastructure. Its services support more reliable workflows, faster issue resolution, secure remote access, compliance readiness, and improved business continuity through proactive monitoring, cybersecurity management, cloud support, and backup and recovery planning.
Partnerships
Certifications & Awards
Product FAQs
Cybersecurity & IT/MSP
Provide automatic patch management?
Yes
Insurance industry client experience?
Yes
Provide staff security awareness training?
Yes
Provide Cybersecurity Risk Assessment?
Yes
Provide tracked phishing email simulations?
Yes
Provide network security monitoring?
Yes
Provide Written Security Policy for third-party service providers?
No
Offer 24x7 monitored support?
Yes
EDR solution behavior or database based?
Both behavior patterns and database of threats
Provide backup and restore solution?
Yes
Provide Managed Endpoint Protection compliant with regulatory requirements?
Yes
Provide SOC for 24x7 monitoring?
Yes
Provide best practice training for email activities?
Yes
Provide Incident Response Plan in line with regulatory requirements?
Yes
Provide vulnerability scanning?
Yes
Company classification
Both Cybersecurity and IT/MSP
Phone Systems
Does the agency have to use specific phones with your service?
No
Is your solution hosted or on-premise?
Hosted
Do you offer true unlimited calling for United States and Canada?
Yes
If there is a contract, what are the terms?
1 year minimum
Do you provide burstable SIP VoIP trunks?
Yes
Do you have an insurance agency focus?
Yes
What insurance agency software do you integrate with?
None
Please check all features your platform offers
[Conference Bridge, Video Conferencing, Softphone, Find Me/Follow Me, Mobile App, Business Text Messaging, Voicemail to Text, Voicemail to Email, Call Recording and Rating, Call Pulling, VoIP Caller ID, Call Routing, Call Forwarding, Anonymous Call Rejection, Auto Attendant, SIP Trunking, Priority Alerts, Push to Talk, Upgrade Options]
Who is liable for fraudulent calls?
Client
Do you provide installation services?
Yes