Velocity AI by Vertafore

• Embedded AI Agents: Delivers specialized AI agents within Vertafore products and existing insurance workflows.
• Workflow Automation: Automates manual and repetitive work across agency, MGA, and carrier operations.
• Email Workflow Automation: Interprets inbound Outlook emails, extracts information, associates it with client and policy records, and recommends or initiates workflow actions.
• Accounting Automation: Automates carrier statement reconciliation by matching transactions and identifying exceptions.
• Policy Checking: Compares issued policies against AMS data and source documents to identify discrepancies for review.
• Document Intelligence: Searches and interprets information across insurance documents to support servicing, renewals, endorsements, claims, and other workflows.
• Submission Processing: Extracts information from emails and documents and converts it into structured submission data for underwriting workflows.
• Insurance Knowledge: Provides insurance-specific research and answers through the Insurance Expert Agent and ReferenceConnect AI.
• Human Oversight: Incorporates human review, approval, and exception handling within AI-supported workflows.

Velocity AI provides the AI foundation for Vertafore’s growing portfolio of insurance-specific AI agents. It enables Vertafore to embed intelligent automation, information retrieval, document processing, and workflow support across its agency, MGA, carrier, and compliance technology products. 

Velocity AI helps insurance organizations reduce time spent on repetitive, manual, and information-intensive work by embedding specialized AI agents into the systems and workflows teams already use. Depending on the Vertafore product, agents can retrieve information, process documents and emails, reconcile financial transactions, check policies, structure submissions, and initiate workflow actions while keeping insurance professionals involved in review, approvals, exceptions, and decisions. 

Uses insurance-specific AI and specialized AI agents to interpret unstructured information, retrieve knowledge, extract and structure data, compare records and documents, recommend actions, and automate portions of insurance workflows. Velocity AI agents are embedded within Vertafore solutions and currently support functions including email processing, carrier statement reconciliation, policy checking, document research, benefit plan setup, submission processing, and insurance knowledge retrieval. Human review and approval are incorporated into workflows where appropriate. 

Learn more about solutions from Vertafore.