Service Center by b atomic!

Service Center

Joined April 2021 | Last Updated March 2026

Separate service from process with Service Center. Connect you AMS, VOIP, and email to Service Center for push button endorsement processing and renewal/remarket renewal automations.

Features & Quick Stats

Key Features

  • Speed to processing: Service Center leverages AMS, Spoken Word, and Email data into endorsement cases we process at carrier, all while updating log notes in agency AMS.

  • Speed to value: With most AMS, Service Center connects via API with the push of a button. Set up in hours, onboard in minutes, and drive results week one.

  • No SAAS model: No set-up fee, no onboarding fee, no seat fee, no carrier fee. One simple per policy model that allows you to scale your agency, not software.

Core Business

AMS connected AI, API powered service center. Push button endorsements, changes and automated remarkets.

 

How Service Center Helps Independent Agents & Brokers

Service Center solves the "we can't find people" problem agencies struggle with. We prevent CSR burnout by processing their changes and remarkets. We improve customer experience as high volume requests process in minutes instead of days. We create agency margins. Less people, do more, valuable things.

 

Integrations

AI Capabilities

Our AI agents convert agency processing data into cases. Live listen, voicemail scripts and recordings to cases and policy log notes. Our AI also processes changes at the carrier level and returns endorsements to AMS and updates log notes.

 

Certifications & Awards

  • Important company certifications: SOC2 Compliant

  • Relevant industry awards or distinctions: We make CSRs cry with relief and agency owners cry for joy