Introducing Sonant: The AI Receptionist for Insurance Agencies

We are excited to announce that Sonant is now a Catalyit Premium Solution Provider! Agencies can now handle routine phone calls reliably and free up their staff for revenue-generating activities.

Sonant is an AI-powered phone receptionist specifically designed for independent property and casualty (P&C) insurance agencies and brokers. It effectively handles routine service and sales calls, allowing agencies to offer personalized, consistent, and round-the-clock support to clients without overwhelming their staff. With the best conversational quality in the market and seamless integration into agency management systems (AMS) and other tools agents use Sonant is a powerful resource for enhancing your agency's front-office support.

AI that Enhances Human Services in Insurance Agencies

Independent insurance agencies often struggle to balance client service, operational efficiency, and growth. Sonant assists by taking care of routine front-office tasks while maintaining a personal touch, allowing staff to focus on more strategic, revenue-generating activities. With hundreds of thousands of calls already automated, Sonant demonstrates that AI can enhance, rather than replace, human service in insurance agencies. Unlike other voice AI solutions, Sonant only works with insurance agencies and fits perfectly into your existing workflows, bringing the best conversational capability without lags or robotic voices.

Key Features

• Instant Call Context: Access your AMS data during the call for a personalized experience
• Quote Intake: Captures quote details during calls and seamlessly updates your AMS and/or rating system
• Servicing Inquiries: Collects customer requests and third-party information without tying up staff time
• Appointment Scheduling: Integrates with your calendar for effortless scheduling of client meetings
• Call Transfers: Routes calls to human agents when needed, ensuring customers always get the right level of assistance
• Post-Call Notes: Automatically summarizes calls and updates records with relevant data, saving time on documentation
• Multilingual Support: Handles conversations in multiple languages—even within the same call—to serve diverse client bases effectively
• 24/7 Availability: Never miss a call! Sonant provides instant, consistent, and personalized service at any time of the day or night

Built for Independent Agencies

Unlike generic virtual assistants, Sonant is designed specifically for insurance agencies, making implementation a breeze:

• Turnkey Setup: Get started quickly in less than two weeks with minimal IT involvement
• Seamless Integration: Works with your AMS and existing tools to maximize value
• Tailored to Your Agency: Ensures a consistent client experience across all interactions

Ready to See Sonant in Action?

About Catalyit Solution Providers
Catalyit’s Solution Providers are leading insurance technology companies that help independent agents harness the potential of technology to optimize their agency systems and processes, and deliver exceptional service to their customers. Find out more about Catalyit’s Premium Solution Providers.