Catalyit Welcomes Liberate to the Solution Provider Program

1 min read
January 2, 2025

We're thrilled to announce that Liberate has joined Catalyit's Premium insurance agents cutting-edge technology to revolutionize customer service and Solution Provider Program, offering independent operational efficiency.

Liberate is an AI-powered voice platform designed to ensure no customer call goes unanswered. It autonomously resolves up to 80% of calls with five-star service, allowing agents to deliver exceptional customer experiences 24/7. From handling quote inquiries to service updates and routine support, Liberate's voice AI ensures your agency is always open and available to your clients.

Key Benefits 

  1. Always Accessible: Liberate's AI agent never takes a break. It ensures that your customers can reach your agency at any time of day, eliminating missed opportunities and ensuring a seamless connection.
  2. Boost Sales: By being available 24/7, agencies capture and convert more leads, giving potential clients the immediate support they expect.
  3. Streamline Operations: Automating routine customer interactions saves time and resources, freeing agents to focus on tasks that matter most, like deepening client relationships and growing the business.
  4. Seamless Integrations: Liberate integrates with popular agency management systems, ensuring smooth adoption and efficient operations.
  5. Customer-Centric Features: Multilingual support, warm transfers to live agents when needed, and HIPAA, SOC 2, PCI, and GDPR compliance ensure a professional and trustworthy service.

Independent insurance agents thrive on building meaningful client relationships. With Liberate, agents can maintain their commitment to personalized service while leveraging advanced AI technology to scale their operations and deliver unparalleled convenience to customers.

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About Catalyit Solution Providers
Catalyit's Solution Providers are leading insurance technology companies that help independent agents harness the potential of technology to optimize their agency systems and processes and deliver exceptional service to their customers. Find out more about Catalyit's Premium Solution Providers.

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