Independent agencies are no longer struggling to access technology. They are struggling to operationalize it.
That's one of the biggest findings from Catalyit's 2026 State of Tech Report, thanks to Momentum AMP. Based on data from agencies across the country, the report provides a comprehensive look at how independent agencies use technology, where friction persists, and what high-performing agencies are doing differently.
While technology adoption continues to grow, many agencies still face challenges with workflow efficiency, integrations, duplicate data entry, cybersecurity preparedness, change management, and AI governance. The report reveals a clear trend: the agencies gaining the most value from technology are focused on execution, not simply adding more software.
Inside the report, you'll discover:
- The most widely adopted technology solutions in independent agencies
- AI adoption trends and where agencies are finding value
- Cybersecurity strengths and gaps across the industry
- The operational challenges holding agencies back
- Technology categories seeing the fastest growth
The findings point to a major shift in the industry. Agencies are increasingly prioritizing automation, integrations, operational visibility, workflow efficiency, and scalability. The competitive advantage is no longer owning more technology. It's using technology more effectively.
Whether you're evaluating your current tech stack, planning future investments, or looking for opportunities to improve agency operations, Catalyit's State of Tech Report offers valuable benchmarks and actionable insights to help guide your next move.
Join Our State of Tech Insights Webinar
Join the Catalyit team on Wednesday, June 10, at 11:00 AM ET for a live State of Tech Insights Webinar. We'll break down the most important findings, discuss emerging trends, share what we're hearing from agencies nationwide, and explore the practical steps agencies can take to improve their technology strategy.
Read the report now.
Then join us live as we discuss what it all means for your agency.
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