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If you were one of the 30.6 million NBC viewers who watched the Olympics, you probably saw ads for Gemini (formerly Google Bard), Google’s AI-powered platform and ChatGPT competitor. As an insurance agent looking to use AI tools, you might be wondering which platform is best for your needs. Both are powerful language models, but they have distinct features that could make one a better fit for your business tasks. Here’s a rundown of key features and how they compare.
If you are wondering about the comparison with Microsoft Copilot, don’t worry, we will address that in an upcoming article.
Gemini Is More Research-Oriented
Gemini is designed for research, actively gathering information, and citing sources if prompted. You can click on the “Double-check response” (Google icon) under any reply to verify or learn more about what Gemini provided. Green-highlighted text links to Google Search results with similar information, while orange highlights indicate differing information. Gemini also suggests related search queries, which can be particularly useful if you’re conducting research on the topic.
ChatGPT can also source information from the web but may sometimes provide incorrect sources. Remember to always verify AI-generated results!
Voice Interaction: ChatGPT’s Advanced Real-Time vs. Gemini’s Voice-to-Text
ChatGPT provides a more advanced and natural voice mode, allowing real-time verbal interaction with features like manual controls and varied voice options. It also offers Real-Time Voice Mode, enabling interruptions and live sharing. In contrast, Gemini’s voice feature is more like voice-to-text, requiring manual actions to send and hear responses. Google has demonstrated similar functionality with Google Astra but has not yet released it.
Image Features and Capabilities Compared
Gemini offers free AI image generation and access to relevant images from Google Search, providing visual context for users. It can also analyze uploaded images without additional cost. ChatGPT, however, limits its AI image generation features to paid subscribers using DALL·E 3. While ChatGPT can share links to images and offers advanced editing capabilities, these features come with a subscription fee, making Gemini a cost-effective option for users seeking image-related functionalities.
Another consideration is that ChatGPT doesn’t support sharing conversations with images, so you’ll need to keep images private or use a workaround. In contrast, Gemini allows you to share chats with visible and downloadable images.
ChatGPT Does More Data-Related Processing for Free
Both Gemini and ChatGPT can handle data-related tasks, but ChatGPT offers more features for free. ChatGPT allows users to upload files from their computer, Google Drive, or OneDrive for analysis, interpretation, and conversion between formats, including generating visualizations. Gemini’s free features are limited to providing summaries, feedback, or insights on uploaded documents. However, the advanced plan for Gemini users may expand its capabilities in the future.
Integration and Accessibility
ChatGPT is widely integrated into various platforms, making it easily accessible across different applications. It’s perfect for automating customer service chats or creating content directly within your CRM. On the other hand, Gemini is designed with Google’s ecosystem in mind and can access real-time data from Google apps like Gmail, Google Drive, Hotels, Flights, Maps, and YouTube. You can perform tasks like finding cheap flights or retrieving details from an email in Gmail—all within the chat, without needing to switch between apps. This can be handy if you’re already using Google products for your daily operations.
Conclusion
Ultimately, both Gemini and ChatGPT offer unique advantages that can significantly enhance your productivity. Your choice should align with the specific tasks you need to automate or streamline. Whether it’s for customer service, content creation, or data analysis, these AI tools can help you save time and improve efficiency.