Guide: Outsourcing

An insurance agency has a significant number of routine and administrative tasks. Outsourcing services should be considered to reduce expenses and increase efficiency. Several firms specialize in taking over various administrative tasks for insurance agencies.

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Catalyit's Advice

Are the firm’s staff domestic or internationally based?

 

Are you able to purchase blocks of hours?

 

Does the firm require a certain number of full-time equivalent employees?

 

Are outsourcing jobs overseas a sensitive subject in your area?

 

Are you willing to modify your agency procedures to fit the firm’s process?

Steve Anderson's Take

“While outsourcing is not the right solution for every agency, every agency — regardless of size — should explore the benefits of utilizing the services of an outsourcing firm. It could allow you to help your current staff become more effective and spend more time with clients because they don’t have to complete as much of the administrative work.”

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Steve Anderson

Catalyit Co-founder & CEO

The Players

Take a closer look at all your available options by visiting their profiles.

Dyad

Dyad’s SkySource is a cost-effective insurance outsourcing program for routine business processes, from new submissions to premium finance.

Insu serve-1

Insu serve-1 is a leading provider of comprehensive insurance back-office services to streamline operations and enhance efficiency within the insurance industry.

More Options

2023 State of Tech Report

Catalyit partnered with Big I state associations to survey 465 independent insurance agencies across the US and gather information about their tech stack and satisfaction.

18% Yes
Does your agency use an outsourcing (virtual employee) service?
Most Used % Use Avg. Rating
ReSourcePro 15% 4.2
WAHVE 15% 4.3
Cover Desk 12% 4.3
Agency VA 10% 4.6
Patra 5% 3.0
Exdion 4% 4.5
Fusion Business Solutions (FBSPL) 4% 5.0
Marble Box 3% 5.0
Savvital 3% 5.0
Other 29% 3.9

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