Q&A with Motiva

Company Name:
Motiva

Product Name:
Cybersecurity and Manage IT Services

Do you provide email encryption?
Yes

Do you provide a spam filter?
Yes

Do you provide best practice training for email activity?
Yes

Are links inside email messages scanned before opening?
Yes

Is your endpoint protection:
Behaviors based

Is your antivirus solution real-time protection?
Yes

Is your antivirus solution monitored?
Yes

Are you able to detect devices that do not have protection installed?
Yes

Do you provide Managed Endpoint Protection that is compliant with applicable regulatory requirements?
Yes

Do you provide penetration testing?
Yes

Do you provide network security monitoring?
Yes

Will your network security alert 24/7?
Yes

Is your network security attended by a person?
Yes

Do you offer multi-factor authentication?
Yes

Do you provide a Threat and/or Risk Analysis that is compliant with regulatory requirements?
Yes

Do you provide services for writing a Written Information Security Plan (WISP)?
Yes

Do you provide a Written Security Policy for Third-Party Service Providers?
Yes

Do you provide procedures for disposal of non-public information?
Yes

Do you provide assessments on an ongoing scheduled basis?
Yes

Do you provide forensic analysis in the event of a security breach?
Yes

Do you provide a backup and restore solution?
Yes

Is backup onsite?
Yes

Is backup offsite cloud based?
Yes

Frequency of backup?
real time

Are snapshot backups available?
Yes

Do you provide an Incident Response Plan that is in line with regulatory requirements?
Yes

Do you provide a disaster recovery plan?
Yes

Do you provide staff training in avoiding cybersecurity threats?
Yes

Do you provide frequent short training videos?
Yes

Are the videos monitored to ensure they are watched?
Yes

Do you provide mock phishing emails that are tracked?
Yes