Marketing & Sales
Marketing & Sales in 2026
“Growing an insurance agency isn’t just about working harder—it’s about working smarter. The right marketing and sales technology helps you attract the right prospects, nurture relationships, and close deals efficiently. From automated campaigns and lead tracking to CRM integration and analytics, these tools ensure you’re not just staying busy, but actually growing your business”
Casey Nelson
Director of Consulting
This guide can help...
- Workflows, Processes & Automations
- Customer Behavior Insights
- Sales Pipeline Management
- Customer Experience & Engagement
- Client Communication
- Client Retention
What solutions are available?
Take a closer look at all your available options by visiting their profiles.
Technology Category
- Agency License Management
- Agribusiness Management
- AI
- AMS
- Benefits Quoting & Management
- Benefits Enhancement
- Carrier Submission Management
- Certificate Management
- Chatbots
- Client Portal
- Commission Management
- CRM
- CRM Enhancement
- Cybersecurity
- Cybersecurity Enhancement
- Data Analytics
- Digital Payments
- Electronic Signature
- IT/MSP
- Lead Generation
- Marketing & Sales
- Marketing Automation & Email
- Niche Insurance Markets
- Online Applications & Forms
- Outsourcing
- Password Manager
- Personalized Video
- Phone Systems
- Premium Finance
- Premium Finance Enhancement
- Quoting Platforms - Commercial Lines
- CL Quoting Enhancement
- Quoting Platforms - Personal Lines
- PL Quoting Enhancement
- Reputation Management
- RPA
- Sales Management
- Social Media Management
- Specialty Solutions
- Training
- Website ADA Widget
- Website Development
- Website Development Enhancement
- 101 Weston Labs
AgencyZoom
by Vertafore
Lead Generation CRM Marketing Automation & Email Reputation Management Marketing & Sales
Applied Marketing Automation
by Applied Systems
BrightFire
by BrightFire
Lead Generation Social Media Management Marketing Automation & Email Website Development Reputation Management
Experience.com
by Experience.com
EZLynx Agency Websites
by Applied Systems
Loss Run Pro
by Loss Run Pro
PathwayPort Marketing Automation
by PathwayPort
Marketing & Sales Marketing Automation & Email Online Applications & Forms Reputation Management
ReFocus
by ReFocus AI
Automate My Social
by Anthem Software
Lead Generation CRM Social Media Management Website Development
ClientCircle
by ClientCircle
CRM Marketing & Sales Marketing Automation & Email Reputation Management Sales Management Website Development
Digital Marketing Automation Services
by LZC Marketing
Discover & Connect
by Modern Metric
Carrier Submission Management Online Applications & Forms Quoting Platforms - Personal Lines Sales Management Client Portal
InsuredMine
by InsuredMine
CRM Marketing Automation & Email Sales Management Client Portal Reputation Management
Kangaroo AI CRM & Marketing Programs
by Jump Suit Group
CRM Marketing & Sales Website Development Lead Generation Social Media Management
LeadPops
by LeadPops
Lead Generation Marketing Automation & Email Website Development Reputation Management
Marketing and Communications Services
by Market Retrievers
Lead Generation Social Media Management Marketing Automation & Email Website Development
Ricochet360
by Ricochet360
CRM Phone Systems Lead Generation Marketing Automation & Email Sales Management
Website Development, Digital Strategy & Marketing
by BEST Digital
Marketing & Sales Marketing Automation & Email Reputation Management Social Media Management Website Development
How do I get started?
Are you looking for a marketing or sales solution that meets your agency’s unique needs? With so many options available, it can be overwhelming to make a decision. Here's what we think you should consider for each of these tools.
Lead Generation
- Is the platform company-centric or contact-centric?
- How much information about a prospect can you track?
- Is campaign management included?
- What reporting capabilities are available?
- How easy is the platform for producers to use?
Marketing Automation
- Does your agency management system have automated marketing capabilities?
- What customer and prospect touch points do you want to add?
- Does the third-party solution provider integrate with your existing system?
- Who will be responsible for implementing these marketing campaigns?
- Make sure to track your results to determine your return on investment.
Reputation Management
- What is the scope of services offered?
- Will they help you generate online reviews?
- Do they monitor your online reputation and alert you when negative information appears?
- Do they understand insurance agencies?
- Do they offer online reputation repair services?
Sales Management
- Does your existing agency management system have capabilities for tracking sales opportunities as well as a producer sales pipeline?
- How involved will your producers be in capturing required information?
- Does your agency have a culture of sales accountability?
- Ease-of-use is essential, especially if producers capture and update information.
- How flexible is the platform to fit your particular needs? For example, are you able to add additional custom fields?
Social Media Management
- Which social platforms do they support?
- How many different social profiles are available to you?
- Can you create content that posts to multiple platforms simultaneously?
- What other tools are included?
- Does the tool allow you to repurpose existing content?
Website Development
- Does the vendor have insurance agency experience?
- Will the agency be able to update and maintain the website in the future?
- Will your website be custom-designed, or created from a predefined template?
- What content management system (CMS) does the vendor use?
- Are images and other digital assets fully licensed?
Catalyit's Agency Masterclass Series
Technology is moving fast and reshaping how agencies operate.
These new tools promise efficiency. But without strategy, they create confusion, resistance, and wasted time.
The Catalyit Agency Masterclass Series gives you the plan on what to use, when, and why.
6-week structured learning experience on 6 topics vital to agency operations. Live + on-demand sessions. Practical frameworks you can apply immediately.
Stop Guessing. Start Leading. Series begins March 8.
Sales & Client Experience
March 8, 2027
Turn every interaction into an advantage. Close more business that drive retention and referrals.
State of Tech Report
of Catalyit agencies are using a tool or solution to manage their agency's website.
are using an email marketing tool.
For the fourth year, Catalyit is partnering with Big “I” state associations to survey independent insurance agencies nationwide about their current tech stack. Agencies are sharing the solutions they use, their ratings, and where they see the most opportunities.
Take the Agency Tech Assessment and tell us what powers your agency’s operations. See the results now in Catalyit's State of Tech Report, presented by Momentum AMP.
Additional Resources
TechTips Articles

Agency Tech-Up: 21 Areas Insurance Agencies Need To Review ASAP

Navigating the Sales Maze: Why Your Insurance Agency Needs a Sales Pipeline

Catalyit Masterclass: What It Is, Who It’s For, and Why It Matters
Webinars & Demos

PathwayPort Live Demo
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From Raw Data to Real Insight: Modernizing Loss Run & Claims Analysis

Loss Run Pro Demo
Have questions?
The Catalyit Team is here to help! Get in touch with us.
- Ask the Catalyit Chatbot
- Submit a Support Ticket
- Call us
Contributors:
Casey Nelson
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