Guide: Mobile Apps
Joined 2021 | Last Updated July 2024
GloveBox unlocks seamless workflows for agents and clients, eliminating manual hassles, and generating delighted policyholders. The GloveBox Mobile app is the smartest way to manage all of your insurance with your agency, when you’re on the go.
Features & Quick Stats
Core Business: Policyholder self-service and agency/carrier engagement platform.
How GloveBox Helps Independent Agents/Brokers: GloveBox leverages all insurance carrier portals/apps into one place and branded to the independent agent. They can now promote their own app instead of the carriers.
Integrations: HawkSoft, AMS360, Veruna (coming soon), NowCerts (coming soon), NASA (coming soon)
Partnerships: We partner with many agency clusters, networks, and carriers such as Nationwide, Safeco, Lighthouse, etc.
Exclusive Catalyit Deal: Yes, 20% off the flat monthly rate.
Key Features:
- Premium agency-branded iOS & Android Apps
- ClientHub browser client portal
- Integrated agent platform
- Direct carrier connections
Videos:
Website: gloveboxapp.com
Contact: [email protected]
Headquarters: Englewood, CO
Number of Employees: 12
Area of Operations: US
Catalyit Team Review
Integrated Mobile App That Makes Policyholder Self-Service Easy
Published: January 14, 2022
What we like:
- Exceptionally clean user interface
- Easy setup
- Accurate information
Things to consider:
- Like most innovative technology, implementation is a barrier for many agencies. The agency will need someone dedicated to working with Glovebox to use its full potential.
- Staff must be trained to be responsive to communications with clients.
Summary:
GloveBox is a mobile device client experience platform (sometimes known as a client portal). It makes policyholder self-service easy with a simple user interface and robust connection to carriers. While the most seamless integration exists with carriers that allow the use of an API for access (currently 12 with several more in the queue). The app also works with any carrier that has a website portal for their policyholders.
According to GloveBox, 70% of agency work can be handled with their intelligent service platform. The advantage of the direct to carrier integration is that it is much cleaner and provides more accurate information because it is the data from the policyholder’s carrier. The customer data from the carrier is maintained in GloveBox and refreshed each night.
I was able to experience the setup live on my phone and found it to be easy to follow. The user interface is intuitive, and information is displayed in an easy-to-follow format. Once an agency client has this type of access to their information, I believe it will lead to better retention and additional sales from that client.
Other features include an intelligent chatbot that leads the client through communications with the agency and a referral process where clients can easily text agency referral information to their friends. There is also in-app tech support directly with GloveBox. All earmarks of a company that understands agents’ needs.
The owners are former agents and understand the barriers to getting an agency client to take the time to access the platform. They simplify this process by downloading an app onto the client’s phone and intuitively leading the client through the setup process. GloveBox also had the foresight to create an “Agency Success Team” that helps the agency get started and helps them with agency branding, the rollout to clients, and training.
In a world where people increasingly want to take care of mundane items themselves instead of making a phone call and waiting for someone to process the information, this app will be very well received. The most significant barrier will be the agency creating a plan to implement the app with as many clients as possible.
* Unbiased review based upon information and insights available.
GloveBox Product FAQ
Founded in 2012, Insurance Agent App is the premier policyholder service platform for Independent Agents (IAs) because of how we have streamlined the fragmented and inefficient transfer of data between carriers, agencies, and policyholders.
Company Name
Insurance Agent App
Product Name
Insurance Agent App
Can the app be branded with the agency logo?
Yes
Is your app a container app or a custom app published under the agency name?
Container app
Is there anything else about the mobile app you want Catalyit agents to know?
Used by anybody (not just current clients), login experience is mindless but secure, automated agency branded email and text message client invite campaign, agents can access policies outside of their agency, document upload with automated email
notification, add location and/or agent specific platforms underneath the master agency app.
Is it easy for clients to see their coverage limits and deductibles or do they have to view their policy?
Have to view policy
What feature(s) are you most proud of?
The app icon is the agency logo
Which of the following actions can a client take on your mobile app?
- View Policy Information & Documents
- Request Service
- Contact Agent (Call, Text, Email)
- Request a Quote
- View Auto ID cards
- View Agency Website
- Request Certificates
- Submit a Change Request
- Accident & Claims reporting
- Claims information and updates
- Connects to Agency’s Social Media
- 24/7 Access
- Bill pay
- 2 way Document Sharing
- Chat with an agency Representative
- Connect to Carrier
- Refer agency
- Add carrier/policies outside agency
- Used by prospects, current clients, and referral partners
Does your product integrate with any management, CRM, or other systems?
Yes
What products do you integrate with?
HawkSoft, AMS360, Veruna (coming soon), NowCerts (coming soon), NASA (coming soon)
Do you offer a free trial?
No
What is the length of your contract?
12 months
Do you consider your pricing less than average, average or premium?
Premium
GloveBox Videos
GloveBox Demo
Q&A with GloveBox
Need 1:1 Help?
Our team of industry leaders can help you maximize your existing technology, discover and evaluate potential alternatives, and even assist with implementing new solutions in your agency.
GloveBox Resources
Compare GloveBox to other solutions on the Catalyit Mobile Apps Guide.
Submit your review | |
