Catalyit Founding Provider Since 2021 | Last Updated May 2024
Are you getting the full value from your agency management system? Many agents tell us that their teams haven’t fully embraced their systems’ capabilities. At Xanatek, we know that your system is the foundation for your agency, and we help you get the most out of it. It’s in our DNA. Our founder is a former agent. With Xanatek Connect, you get unlimited training. We work with you and your team to integrate all of Connect’s capabilities into your workflow. And our service is unmatched. Real people answer the phones and solve any problems quickly.
Features & Quick Stats
Core Business: Agency Management Software
How Xanatek Helps Independent Agents/Brokers: Xanatek allows agents to store all their client/prospect information in one place. The system includes ACORD, personal and commercial downloads, ratings, integration with other vendors and so much more.
Integrations: Agency Revolution, Rocket Referral, Agency Zoom, Hubspot, Glovebox, Levitate, Applied Rater, PL Rater, ITC Rater, Active Campaign, Nextiva, Ring Central, plus many more available soon!
Partnerships: ACORD, PIA, AUGIE, IVANS, MIAA, Iroquois
Exclusive Catalyit Deal: Yes
Videos:
Key Features:
- Manage Your Clients & Prospects
- Connect Sales Machine
- Enhanced Communication
- Comparative Rating
- Workflow Tools
- Carrier Downloads
- Invoices & Receipts
- Commission Downloads
- Dashboard & Reporting
- Industry & Integration Partners
Website: xanatek.com
Contact: [email protected] or (800) 875-6033
Headquarters: South Bend, IN
Number of Employees: 35
Area of Operations: Nationwide
Xanatek Product FAQ
Xanatek’s advanced, cloud-based agency management system helps independent agents better run their businesses. Using our system, agency staff can access critical client data, process new policies and changes, and service clients quickly, easily and efficiently. Xanatek is privately owned by a former agent.
Company Name
Xanatek, Inc.
Product Name
Xanatek Connect
Do you support Mobile Device Access?
Yes
What platform does your software use?
Native Browser Based
What is your average number of users per agency?
6-10 users
Any additional information you would like to add that Catalyit customers should know:
Agents own their data! We provide one free backup a year. Additional backups are $250. Agency Sales Machine / Sales Pipeline Manager – Great producer tracking, ex-dating, and reporting on producer statistics.
Is custom activity tracking available?
Yes
Is suspense/follow-up tracking available?
Yes
Is task management available?
Yes
Are reminder notifications and alerts available?
Email, Pop-up, SMS
Can the system prioritize and flag notes with important items on top?
Yes
Does your system track all user activity?
Yes
Is reporting on activity data available?
Yes
Is there a dashboard feature included in the system?
Yes
Is the dashboard customizable based on role in the agency?
Yes
Is there a dashboard alert of items past the due date?
Yes
Is location and mapping integration available?
Yes
Microsoft 365 integration available for:
Email, Calendar
Is VoIP integration available?
Yes, native
Is SMS/Texting integrated into your system?
Yes, native
Do you have custom form capability?
No
Do you have fax integration?
No
Do you have signature integration?
Yes, through add-on
Do you have the ability to import schedules?
Yes
Are fillable ACORD forms available?
Yes
Do you provide an open and well documented API?
Yes
What is your document creation capability?
Proprietary word processing, Interface with Microsoft Word
What data sources available for merging into documents?
Contact, Policy, Coverage, Claim
Do you have system security by role and function?
Yes
Is automatic renewal processing available?
No
Do you integrate with comparative quoting systems?
Yes
Please list which comparative quoting/rating systems you integrate with:
TurboRater, PL Rating, Applied Rater, IBQ
Is there carrier submission management available?
No
Are there policy processing workflows?
No
Is there a custom proposal module?
No
Can you split or merge customers?
Yes
Can you split and/or merge policies between customers?
Yes
Can a user customize views for “my” policies, etc?
Yes
Can you archive customer data and documents?
Yes
Can you purge customer data and documents?
Yes
Does your system track claim activity?
Yes
Do you support claim download?
Yes
Does the system support real time interface for claim inquiry?
Yes
What additional capabilities do you provide?
- Automated marketing campaign management
- Sales pipeline management
- Dashboard specific to marketing and sales
- Referral management
Please clarify whether these are native features, or offered as add-ons or through an integrated third party:
Combination of native features and third party integrations
Is scanning and attaching to client file capability included with system?
Yes
Is scanning and attaching to carrier file capability included with system?
Yes
What other features are available with document management/scanning?
- Drag and drop file attachment
- Global document search capability
Is accounting integrated into your system?
No
Select the features that you offer in your system:
- Customer billing
- Third Party integration (Quickbooks, for example)
Are all data fields available for reporting?
Yes
Can you do Boolean searches of data?
Yes
What reports do you have the capability to provide?
- Commission payable reports
- Export reports to Excel
- Production level reporting
- New business reports
- Sales production by employee
- X-date reports
Are commercial downloads available?
Yes
Are personal downloads available?
Yes
Are direct bill commission download available?
Yes
Is agency and employee license tracking available?
No
Can the agency procedures be made available in the system?
No
Is employee time tracking available?
No
What tools are available for customer self-service?
- Client issue certificates
- Client portal
What type of system support do you provide?
- Support by email
- Support by phone
- Training in-person
- Training using videos
- Training by person virtually
Need 1:1 Help?
Our team of industry leaders can help you maximize your existing technology, discover and evaluate potential alternatives, and even assist with implementing new solutions in your agency.
Compare Xanatek to other solutions on the Catalyit AMS Guide.
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They are good but way behind in reporting and AI to be connected to other systems.