Guide: Cybersecurity & IT/MSPs

Disruptions in an agency’s operations due to a breach cause financial losses and impact the agency’s and its customers’ ability to work effectively. In addition, losing your customer’s trust becomes a real possibility. Ensure your network and all endpoint devices, as well as your cyber protection and compliance, are monitored and kept current to avoid bad actors getting access to your system.

What's the Difference?

Cybersecurity

Cybersecurity companies are responsible for protecting systems, networks, devices, and data from cyber threats. It involves implementing technologies, processes, and controls designed to safeguard information and critical infrastructure from malicious activities. The goal of cybersecurity is to ensure the confidentiality, integrity, and availability of data.

Managed Service Provider (MSP)

A Managed Service Provider (MSP) is a company that provides outsourced IT services to organizations on a proactive basis. MSPs take responsibility for the management, maintenance, and support of an organization's technology infrastructure, which can include networks, servers, computers, security systems, and other IT-related operations.

Catalyit's 5 Things to Consider

Training your employees in how to recognize a threat is critical and should be ongoing.

 

Email is the most frequent source of cyber-attack. A firm anti-phishing policy is essential followed up by testing by an outside firm. 

 

Technicians that maintain your network should have certifications.

 

An MSP level of IT company is preferred.

 

For either Cyber or IT/MSP provider, it is preferred that they have experience working with insurance agencies.

Mark Parrish's Take

“You have a choice to make to provide all the protection needed: Choose a Managed Services Provider/IT company that can provide both IT/network support and cyber protection, or choose an MSP company to take care your technical needs and a separate company for cyber protection that specializes in that area.

 

Typically, a company that does both IT and Cyber will be strong on the network and device side while offering a lighter version of cyber protection. A company that exclusively offers cyber protection will go more in-depth with their protection and better understand the compliance requirements of your state.

 

We prefer the second option – choose separate providers that specialize in their specific area of expertise.

Mark Parrish

Catalyit Technology Consultant

Cybersecurity Month

Check out our special edition series on all things cyber and how you can protect your agency.

Protecting Your Management System (and Other 3rd Party Tools)

October 3rd @ 11 AM ET

Learn what to look for related to security settings and tools as well as things to consider in choosing a vendor.

AI Cyber Risks

October 10th @ 11 AM ET

We’ll introduce you to areas to consider with today’s LLM and AI tools, and how to protect yourself as you weigh the risk and reward of AI in the office.

Breaking Down Insurance Data Security Laws

October 17th @ 11 AM ET

25 states now have insurance-specific laws. Let’s take a look at the model that is being used and the common elements you need to know about.

Cyber Objection Handling Workshop

October 24th @ 11 AM ET

If you sell cyber, you probably hear some common objections from your prospects. Learn why those objections may be coming up, how to avoid them, and what to do if you’re confronted with them.

The Horrors of ID Theft

October 31st @ 11 AM ET

We read about breaches every day. Hear real accounts of ID Theft and ways to better protect yourselves and loved ones in this Halloween special event!

The Catalyit Comparison Grid

Make an informed decision by comparing solutions side-by-side.

Click the button on the left to view additional features of each solution, and click the logo to take a deeper dive and learn more about the solution.

  Yes, Applies

Company NameCompany TypeInsurance Agency Clients24×7 Monitored SupportVulnerability ScanningCyber Risk AssessmentEndpoint Protection Behavior-BasedBest Practice Training for EmailPhishing Email SimulationsEndpoint Protection Compliant with Regulatory RequirementsNetwork Security MonitoringSoftware Patch ManagementWritten Plan for Security Polices for Third PartiesBackup & Restore SolutionsSOC (Security Operations Center) for 24×7 MonitoringProvide Incident Response PlanStaff Security Awareness TrainingEmail Threat FilterProvide Clients with State Cyber Compliance, Guidelines, RecommendationsMonthly Reporting on Status of Protection & AlertsScan for PII (Personal Identifiable Information) & Report MonthlyOffer Managed Hosting SolutionsNY Cyber Reg 500 CompliantLast Updated
Archway Computer
Archway Computer
Both Cyber and IT/MSP
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
9/7/2022
BlueZone Cyber
BlueZone Cyber Solutions
Cyber only
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
8/7/2023
CyberFin
CyberFin
Cyber only
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
7/6/2022
Enigma Networkz
Enigma Networkz
Cyber only
Havoc Shield
Havoc Shield
Cyber only
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
11/17/2022
Kite Technology
Kite Technology
Both Cyber and IT/MSP
Yes
Motiva
Motiva
Both Cyber and IT/MSP
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
5/21/2021
Redbird Security
Redbird Security
Both Cyber and IT/MSP
Rhodian Group
Rhodian Group
Both Cyber and IT/MSP
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
7/28/2021
RSM Consulting
RSM Consulting
Both Cyber and IT/MSP
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
5/26/2021
TPx
TPx
Both Cyber and IT/MSP
Tri-State Computer Solutions
Tri-State Computer Solutions
Both Cyber and IT/MSP
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
9/23/2022
Westech Solutions
Westech Solutions
Both Cyber and IT/MSP
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
4/25/2023

The Players

Take a closer look at all your available options by visiting their profiles.

Archway Computer

Archway Computer specializes in cutting-edge Managed Services/IT support and cybersecurity solutions for independent agencies of all shapes and sizes.

BlueZone Cyber Solutions

BlueZone Cyber Solutions tailors their cybersecurity solutions to protect your business and manage your risks.

CyberFin

CyberFin is an all-inclusive, next-gen MSSP with a simple, all-in-one cybersecurity solution for your security and compliance needs.

Rhodian Group

Rhodian provides IT, cybersecurity, and compliance services to keep you compliant and protected from cyber threats.

More Options

Cybersecurity Enhancements

SAYATA

Cyber Insurance Quote-Bind-Issue

TEKRiSQ

Cyber Insurance

Trava Security

Cyber Insurance Sales Tool

2024 State of Tech Report

Catalyit partnered with Big “I” state associations to survey 441 independent insurance agencies across the US and gather information about their tech stack and satisfaction.

34%
Agencies using a cybersecurity platform/vendor
Most Used % Use Avg. Rating
Local IT Provider 32% 4.3
KnowBe4 16% 4.3
Managed In-House 8% 4.1
AppRiver 3% 4.3
CyberFin 3% 4.5
Rhodian Group 2% 4.5
Motiva 2% 4.5
Redbird Security 2% 4.5
SCS 2% 3.0
Archway Computer 1% 4.0
BlueZone Cyber Solutions 1% 5.0
Other 30% 4.1
33%
Agencies using a full-service IT/Managed Service Provider (MSP)
Most Used % Use Avg. Rating
Local IT Service Provider (MSP) 57% 4.4
Managed In-House 7% 4.1
Archway Computer 7% 4.0
Kite Technology 4% 4.6
Redbird Security 2% 4.7
Rhodian Group 1% 5.0
Tri-State Computer Solutions 1% 3.0
Motiva 1% 4.0
Omega Systems 1% -
TeamLogic 1% 5.0
Other 19% 4.3

Catalyit Resources

Keep yourself informed with the latest insights and product demos.

TechTips Articles

Need 1:1 Help?

Your needs are unique, so we’ll work together to identify challenges and create a customized plan.

 

Our team of industry leaders can help you maximize your existing technology, discover and evaluate potential alternatives, and even assist with implementing new solutions in your agency.

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