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Tag: ACT

Carrier Technology: Let’s Start With Why

When asked to consider the current state of carrier technology, it first seemed appropriate to revisit some industry dynamics. Specifically, let’s begin by considering “why” carriers may be choosing certain technology investments rather than just focusing on “what”.

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ACT Chatbot Guide

Since the start of the COVID-19 pandemic, customer expectations have changed dramatically. Is your organization keeping up? Expectations for instant service and ease of doing business have never been greater.…

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