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Joined June 2022 | Last Updated February 2025

From the beginning, our mission has always been to use technology to help independent insurance agencies accomplish more. At Archway Computer, we believe that your insurance agency’s technology should give your agency a competitive advantage. Our team of insurance technology specialists allow us to advise, plan, implement, and support your agency’s specific technology vision and mission. We want insurance agents to use technology to grow your book of business.

Features & Quick Stats

Key Features

  • 24/7 Help Desk
  • Security and Compliance
  • Tech Consulting
  • Cloud Solutions
  • Digital Marketing
  • Backup and Recover

Core Business

Managed IT Services

How Archway Computer Helps Independent Agents & Brokers

We take all the IT headaches away and keep our clients secure and compliant.

Integrations

AMS360, Partner XE, and Applied Epic

Partnerships

Vertafore Orange, SIS, Keystone

Certifications & Awards

Amazon Web Services

Catalyit Team Review

Long-Time Player Dedicated Solely to the Insurance Market
Published: January 11, 2023

What we like:

  • Affordable pricing
  • Long-term experience
  • Robust range of IT support offerings

Summary:
Archway is a long-time player in the IT support world and one of the few that are dedicated solely to the insurance market. As a result, they are well-versed in nearly every major Insurance agency specific software, including the major agency management systems. They have also been recognized as Vertafore’s first official IT Support Orange Partner.

Key Features:
They offer a wide variety of services that cover almost everything an agent would need for protection and support. Originally starting as an IT support company in 2011, Archway has evolved its services to include cyber protection and hosted desktops (DaaS – Desktop as a Service). Sometimes dealing with a local IT person in your city can be frustrating if they don’t understand how all the pieces fit with your Tech Stack. With Archway, you will find a good depth of understanding of Insurance specific software.

Archway has put together a collection of services that provides an agency with a “one phone call” approach to your internal network IT needs. Primary services included in their offering: (They do have additional services beyond this list)

  • Managed IT Services
  • 24×7 Remote Help Desk Included
  • IT Security & Compliance Management
  • Software Updates
  • Cloud/Amazon Web Services
  • Virus/Spam/Ransomware Protection
  • Backup & Disaster Recovery Services

Supported Platforms:
To make things even easier, Archway offers a hosted server using AWS and Azure. This allows you to move your tech stack to an online Windows desktop, allowing you to connect from anywhere you have a location. This gives you a completely managed environment at an affordable price.

Given their range of services and experience in the insurance industry, Archway should be considered as an option for any agency to help with their IT needs.

* Unbiased review based upon information and insights available.

Product FAQs

Cybersecurity & IT/MSP
CYBER-Provide automatic patch management?

Yes

CYBER-Insurance industry client experience?

Yes

CYBER-Provide staff security awareness training?

Yes

CYBER-Provide Cybersecurity Risk Assessment?

Yes

CYBER-Provide tracked phishing email simulations?

Yes

CYBER-Provide network security monitoring?

Yes

CYBER-Provide Written Security Policy for third-party service providers?

Yes

CYBER-Offer 24x7 monitored support?

Yes

CYBER-EDR solution behavior or database based?

Behavior patterns

CYBER-Provide backup and restore solution?

Yes

CYBER-Provide Managed Endpoint Protection compliant with regulatory requirements?

Yes

CYBER-Provide SOC for 24x7 monitoring?

Yes

CYBER-Provide best practice training for email activities?

Yes

CYBER-Provide Incident Response Plan in line with regulatory requirements?

Yes

CYBER-Provide vulnerability scanning?

Yes

CYBER-Company classification

Both Cybersecurity and IT/MSP