Catalyit Guide

Cybersecurity & IT/MSP

Cybersecurity technology protects insurance agencies from cyber threats, securing client data with firewalls, encryption, threat monitoring, and incident response. By partnering with managed service providers (MSPs) or leveraging dedicated cybersecurity tools, agencies can mitigate risks like data breaches, ransomware, and phishing attempts.
Section I: Cyber & IT in 2025
  
Section I

Cyber & IT in 2025

What are Cybersecurity, IT and Managed Service Providers?

Cybersecurity technology is essential for protecting insurance agencies from digital threats and safeguarding sensitive client information. These solutions help agencies prevent, detect, and respond to cyberattacks by implementing robust defenses such as firewalls, encryption, threat monitoring, and incident response plans.

 

By partnering with managed service providers (MSPs) or leveraging dedicated cybersecurity tools, agencies can mitigate risks like data breaches, ransomware, and phishing attempts. These technologies ensure compliance with industry regulations, protect business continuity, and build client trust by maintaining a secure digital environment.

This guide can help with...

  • Starting an Agency
  • Planning for changes in IT or cybersecurity
  • Optimizing IT, networks, and devices
  • Creating and implementing a risk-based approach to cybersecurity
  • Understanding your data security compliance requirements
  • Protecting your business and clients from cyber threats
  • Resources to help you sell cyber liability and reduce your insureds' risk
“To be successful as an independent insurance agency, it is critical to maintain a reliable and secure environment that balances efficiency and security.

Many agencies quickly find out that it is no easy task to keep up with the rate of change in technology while staying in compliance with tightening data security requirements and staying ahead of evolving threats. This leaves many agencies at a disadvantage as they end up being more reactive than proactive, which is a more costly and dangerous path to walk.

Based on your completed Tech Assessment and where you are today, we will help you understand what an appropriate IT or Cybersecurity roadmap might look like and help connect you to the providers that are best suited to help you get there. No matter your size, budget, or internal resources for IT and cybersecurity, we have providers that can help you and that are familiar with the unique needs of today's insurance agency.”
Ryan Smith_circle
Ryan Smith

Cybersecurity, IT & Data Security Compliance Consultant

What's the Difference?

IT Providers or Managed Service Providers (MSPs)

MSPs often offer different levels of services and solutions to help either supplement or replace internal IT. They may also offer different levels of service and resources that can help improve your local or virtual infrastructures, keep systems up and running, and provide general consulting for IT related projects.

Cybersecurity Providers or Managed Security Services Providers (MSSPs)

MSSPs offer services and solutions specific to cybersecurity and sometimes data security compliance. They typically work with an IT resource to provide guidance for the security practices with more of a focus on uncovering risk, creating a cybersecurity program for IT to implement and follow, and may sometimes provide solutions to help manage risks and threats.

IT Solutions

Some IT solution providers may offer technology or resources that can be used whether you have internal IT or use a 3rd party MSP. These solutions are commonly leveraged to monitor performance, improve efficiency, or support other aspects of the IT focus.

Cybersecurity Solutions

Cybersecurity solution providers may offer technology or resources more focused on risk management, threat monitoring and response, compliance efforts, and other cybersecurity and data security compliance initiatives.

Cyber Liability Sales Resources

This unique category includes a collection of providers that can support your agency or your clients with cyber liability and cyber risk reduction. They may include solutions you can extend to your clients, or various ways to help you in the process of selling cyber liability and analyzing cyber risk.

Agency-Wise
Cyber 101
An Easier Way to Think About Cybersecurity & Cyber Risk
Go Deeper
      
Section II

How do I get started?

Are you looking for a cybersecurity, IT and/or Managed Service provider that meets your agency’s unique needs? With so many options available, it can be overwhelming to make a decision. Check out our special edition series on all things cyber and how you can protect your agency.

Protecting Your Management System (and Other 3rd Party Tools)

Learn what to look for related to security settings and tools as well as things to consider in choosing a vendor.

Watch Now

AI Cyber Risks

We’ll introduce you to areas to consider with today’s LLM and AI tools, and how to protect yourself as you weigh the risk and reward of AI in the office.

Watch Now

Breaking Dow Insurance Data Security Laws

25 states now have insurance-specific laws. Let’s take a look at the model that is being used and the common elements you need to know about.

Watch Now

Cyber Objection Handling Workshop

If you sell cyber, you probably hear some common objections from your prospects. Learn why those objections may be coming up, how to avoid them, and what to do if you’re confronted with them.

Watch Now

The Horrors of ID Theft

We read about breaches every day. Hear real accounts of ID Theft and ways to better protect yourselves and loved ones in this Halloween special event!

Watch Now
     
Section III

What solutions are available?

Take a closer look at all your available options by visiting their profiles.

Rhodian Group
Rhodian Group

Rhodian Group
by Rhodian Group

Rhodian Group removes the complexities between insurors and people through ...

Cybersecurity IT/MSP

RSM
RSM

RSM
by RSM

RSM managed IT services is a highly scalable platform that combines our ind...

Cybersecurity IT/MSP

CyberCertified Cyber Risk Assessment & Cybersecurity Solutions
CyberCertified Cyber Risk Assessment & Cybersecurity Solutions

CyberCertified Cyber Risk Assessment & Cybersecurity Solutions
by TEKRiSQ

Most agents report fewer than 10% of their commercial clients carry a cyber...

101 Weston Labs Cybersecurity Enhancement

Evolve MGA
Evolve MGA

Evolve MGA
by Evolve MGA

At Evolve MGA, we are proud to be one of the nation’s leading cyber insuran...

Cybersecurity Enhancement

Managed IT Services
Managed IT Services

Managed IT Services
by TPx

TPx manages all technical elements for a safe, efficient IT network and fea...

Cybersecurity Phone Systems IT/MSP

Online Platform to Quote / Bind / Issue coverages
Online Platform to Quote / Bind / Issue coverages

Online Platform to Quote / Bind / Issue coverages
by Sayata

Sayata powers small commercial insurance and helps agencies place more comm...

Cybersecurity Enhancement Quoting Platforms - Commercial Lines

Managed IT Services
Managed IT Services

Managed IT Services
by Kite Technology Group

Managed IT Services (Fully Managed and Co-Managed), Microsoft 365 Tenant Ma...

Cybersecurity IT/MSP

CyberFin - Relentless CyberSecurity Protection
CyberFin - Relentless CyberSecurity Protection

CyberFin - Relentless CyberSecurity Protection
by CyberFin

We know that cybersecurity ranks in the top three issues with small compani...

Cybersecurity

Enigma eCompl(i)
Enigma eCompl(i)

Enigma eCompl(i)
by Enigma Networkz

Addresses state/NAIC cybersecurity regulatory compliance requirements

Cybersecurity

Live Oak
Live Oak

Live Oak
by Live Oak

Live Oak offers specialized managed IT services and is focused on offering ...

IT/MSP Cybersecurity

Archway Computer
Archway Computer

Archway Computer
by Archway Computer

From the beginning, our mission has always been to use technology to help i...

Cybersecurity IT/MSP

Tri-State Computer Solutions
Tri-State Computer Solutions

Tri-State Computer Solutions
by Tri-State Computer Solutions

Started in 2003, Tri-State Computer Solutions is a complete technology solu...

Cybersecurity IT/MSP Phone Systems

Westech Solutions
Westech Solutions

Westech Solutions
by Westech Solutions

Westech Solutions is an award-winning Managed Services Provider (MSP) renow...

IT/MSP

Motiva
Motiva

Motiva
by Motiva

Serving the insurance industry for over 15 years, Motiva delivers a profit-...

Cybersecurity IT/MSP

Havoc Shield
Havoc Shield

Havoc Shield
by Havoc Shield

Havoc Shield helps insurance brokers and agencies write more cyber policies...

Cybersecurity

Secure Managed Services and Support
Secure Managed Services and Support

Secure Managed Services and Support
by Redbird Security

With years of experience working with insurance agencies, Redbird Securi...

Cybersecurity IT/MSP

Cybersecurity Assessment and Services
Cybersecurity Assessment and Services

Cybersecurity Assessment and Services
by Ember Trail Cybersecurity

In an era of rising cyber threats, Ember Trail delivers expert cybersecu...

Cybersecurity

Digital Security & IT Solutions
Digital Security & IT Solutions

Digital Security & IT Solutions
by Cyber Sainik

Cyber Sainik provides comprehensive, technology-agnostic cybersecurity s...

Cybersecurity IT/MSP Cybersecurity Enhancement

IT Managed Services
IT Managed Services

IT Managed Services
by Vine IT & Cybersecurity

Vine's mission is to deliver fast, courteous tech support to small/mediu...

IT/MSP Cybersecurity

Inscora
Inscora

Inscora
by Inscora

inscora helps retail & wholesale agencies supercharge their cyber in...

Cybersecurity Enhancement

    
Section IV

How does each solution compare against one another?

Make an informed decision by comparing solutions side-by-side. Click the logo to take a deeper dive and learn more about the solution.

Brand/Product name
Cyber, IT/MSP or Both
Insurance Industry Experience
Cyber Risk Assessment
Endpoint Protection
Best Practice Training for Email
Phishing Email Simulations
SOC for 24x7 Monitoring
Staff Security Awareness Training
Last Updated
     
Section V

What are independent insurance agents using, and how do they rate?

Catalyit partnered with Big “I” state associations to survey independent insurance agencies across the US and gather information about their tech stack and satisfaction.

34%

Agencies using a cybersecurity platform/vendor

Catalyit Goes Deeper

Cybersecurity is crucial for safeguarding customer data. Surprisingly, 66% of respondents do not have a cybersecurity solution. Most rely on local IT providers, who may specialize in something other than cybersecurity. Cybersecurity solutions typically include antivirus software, firewalls, encryption tools, and employee training. Independent agents handle sensitive client data, exposing them to potential financial loss, damage to their reputation, and legal liability resulting from data breaches. These risks can be mitigated by implementing cybersecurity solutions, allowing agents to maintain their reputations as trusted business partners.

Most Used
% Use
Avg. Rating
Local IT Provider
32%
4.3
KnowBe4
16%
4.3
Managed In-House
8%
4.1
AppRiver
3%
4.3
CyberFin
3%
4.5
Rhodian Group
2%
4.5
Motiva
2%
4.5
Redbird Security
2%
4.5
SCS
2%
3.0
Archway Computer
1%
4.0
BlueZone Cyber Solutions
1%
5.0
Other
30%
4.1
33%

Agencies using a full-service IT/MSP

Catalyit Goes Deeper

Agencies depend on hardware, computer systems, and networks daily, making full-service IT/Managed Service Providers (MSPs) essential. MSPs charge a monthly fee for on-demand IT services, network security, and system management. A dedicated MSP ensures quick recovery and uninterrupted work, enabling agencies to concentrate on their core insurance business while the MSP handles their network and computer systems.

Most Used
% Use
Avg. Rating
Local IT Service Provider (MSP)
57%
4.4
Managed In-House
7%
4.1
Archway Computer
7%
4.0
Kite Technology
4%
4.6
Redbird Security
2%
4.7
Rhodian Group
1%
5.0
Tri-State Computer Solutions
1%
3.0
Motiva
1%
4.0
Omega Systems
1%
-
TeamLogic
1%
5.0
Other
19%
4.3
     
Section VI

Additional Resources

Keep yourself informed with the latest insights and product demos.

TechTips Articles

Annual Tech-Up: 20 Areas Insurance Agencies Need to Check ASAP
AMS

Annual Tech-Up: 20 Areas Insurance Agencies Need to Check ASAP

February 12, 2025 2 min read
Use an iPhone as a Secure Data Hotspot
Cybersecurity

Use an iPhone as a Secure Data Hotspot

February 11, 2025 2 min read
How Much Does Managed Cybersecurity Cost for a Small Business?
BlueZone

How Much Does Managed Cybersecurity Cost for a Small Business?

February 11, 2025 4 min read
LastPass Hack - Are You at Risk?
Cybersecurity

LastPass Hack - Are You at Risk?

February 11, 2025 1 min read
Enhancing Security: Multi-Factor Authentication Tips
Cybersecurity

Enhancing Security: Multi-Factor Authentication Tips

February 11, 2025 2 min read
Should I Offer Personal Cyber?
defend-id

Should I Offer Personal Cyber?

February 11, 2025 7 min read

Webinars & Demos

Cybersecurity Month: The Horrors of ID Theft
Cybersecurity data protection graphic
defend-id

Cybersecurity Month: The Horrors of ID Theft

October 31, 2024
Cybersecurity Month: Cyber Objection Handling Workshop
Cybersecurity data protection graphic
Cyber Insurance

Cybersecurity Month: Cyber Objection Handling Workshop

October 24, 2024
Cybersecurity Month: Breaking Down Insurance Data Security Laws
Cybersecurity data protection graphic
Cybersecurity

Cybersecurity Month: Breaking Down Insurance Data Security Laws

October 17, 2024
How to Set Up MFA in Your Agency
MFA graphic
Cybersecurity

How to Set Up MFA in Your Agency

October 11, 2024
Cybersecurity Month: AI Cyber Risks
Cybersecurity data protection graphic
AI

Cybersecurity Month: AI Cyber Risks

October 10, 2024
Cybersecurity Month: Protecting Your Management System
Cybersecurity data protection graphic
AMS

Cybersecurity Month: Protecting Your Management System

October 3, 2024
    
Section VII

Have questions?

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Contact Us
Laptop and phone on desk

Contributors:

Mark Parrish

Mark Parrish

Ryan Smith_circle

Ryan Smith

Steve Anderson

Steve Anderson

Guide Last Updated: January 2025