Birdeye by Birdeye

Birdeye

Last Updated May 2026 | Based on Public Information

Birdeye helps businesses manage online reviews, listings, messaging, customer feedback, and digital visibility from a single platform. Agencies can use it to improve local search presence, streamline customer communication, and monitor reputation across locations and channels. 

Features & Quick Stats

Key Features

  • Reviews
  • Social
  • Listings
  • Messaging & Webchat
  • Referrals
  • Surveys
  • Insights
  • Google Seller Ratings
  • Mass Texting
  • Payments
  • Appointments

Core Business

Birdeye provides customer experience and online reputation management software for service-based and multi-location businesses. Its platform combines review management, listings management, messaging, surveys, social publishing, payments, and AI-powered insights to help teams manage customer engagement and operational visibility. 

 

How Birdeye Helps Independent Agents & Brokers

Birdeye helps agencies and service teams automate review requests, respond to customer feedback faster, and maintain accurate business information across search platforms. The platform supports workflow efficiency by centralizing messaging, reputation monitoring, customer communication, and local search management in one system. 

 

Integrations

https://birdeye.com/integration/