Features & Quick Stats
Key Features
- Reviews
- Social
- Listings
- Messaging & Webchat
- Referrals
- Surveys
- Insights
- Google Seller Ratings
- Mass Texting
- Payments
- Appointments
Core Business
Birdeye provides customer experience and online reputation management software for service-based and multi-location businesses. Its platform combines review management, listings management, messaging, surveys, social publishing, payments, and AI-powered insights to help teams manage customer engagement and operational visibility.
How Birdeye Helps Independent Agents & Brokers
Birdeye helps agencies and service teams automate review requests, respond to customer feedback faster, and maintain accurate business information across search platforms. The platform supports workflow efficiency by centralizing messaging, reputation monitoring, customer communication, and local search management in one system.