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Joined February 2022 | Last Updated February 2025

The primary task of the growth.insure team is to help the independent agencies and brokers to grow their business. We believe in passionately supporting independent agents, aggregators, and brokers to grow their business in the personal and commercial line of business. Our goal is to of the best of the back-office services so agencies can give very effective and long-lasting customer service to their clients.

Features & Quick Stats

Key Features

  • Agency Back-Office Services
  • Customer Service
  • Expert Remarketing & Expert Remarketing++
  • Agency Workflow Management (Standalone or with Integration Toolkit)

How Growth.Insure Helps Independent Agents & Brokers

ervices offered by growth.insure help agents/brokers in outsourcing their non-core activities via a web-based platform. This enables agents/brokers to spend more time on the phone for their core activity which is customer counseling, advice, and direct interaction. With our thorough quoting process, a saleable quote is prepared and the premium details are presented in easy to read unique format. All of our services are focused on providing the necessary data to agents/brokers in an easy-to-read format helping them take quick decisions to offer their services to customers in a fast and efficient manner. Agency principals can attract local licensed service personnel to work at their agency doing what they like the most which are customer interaction with all of their data entry type of mundane tasks being handled by growth.insure. Our services are available during all USA time zones during normal business hours. We are also able to perform some of the tasks beyond office hours.

Integrations

We have offline integrations with EZLynx (Jason) and HawkSoft (CMS) to speed up the data transfer/entry processes.

Product FAQs

Outsourcing
BPO-E&O Policy?

Yes

BPO-Minimum term of engagement

None

BPO-Operations center/team based

[India]

BPO-Agency able to interview and select support staff

No

BPO-Staff located only on-site?

Yes

BPO-Background check as part of your hiring process?

Yes

BPO-Contract termination process?

Yes

BPO-Ideal agency size to work with

[1-5, 6-10, 11-25]

BPO-Cybersecurity policies/measures?

Yes

BPO-Outsourcing services provided

[Policy Processing & Servicing, New Business, Renewals, Marketing, Other]

BPO-AMS familiar with

AMS360, HawkSoft, EZLynx

BPO-Minimum term of engagement required?

No

BPO-Quality control/reviews/accountability for your staff?

Yes

BPO-Onboarding time

1-2 weeks

BPO-Staff device policies

[Devices used are company-owned, Company has control of the computer, Staff are blocked from downloading and saving files, Company uses a third-party for security protection, Company provides VPN and/or encryption between devices, Company provides real-time monitoring of staff devices, Devices are only connected via ethernet cable]

BPO-Agency data stored on your network?

No