Features & Quick Stats
Key Features
- Two fully redundant locations in the USA: Missouri & South Carolina
- Insurance Trained CSRs & Licensed P&C Agents
- Live Call Answering
- 24/7 or After Hours
- Warm Transfers
- SMS Notifications
- Live Chat
- Vacation Coverage
- Hold Calls
- Capture Leads
How 24/7/365 Customer Service Center Helps Independent Agents & Brokers
We assist in servicing the agent’s current customers during busy roll-over, after-hours and weekends through taking payments, providing claims contact information, providing ID cards/proof of insurance, completing endorsements collect lead information, assist mortgagees and message-taking.
Partnerships
Big I Preferred Vendor, IAOA Vendor Partner