CYBER-Provide automatic patch management?

Yes

CYBER-Insurance industry client experience?

Yes

CYBER-Provide staff security awareness training?

Yes

CYBER-Provide Cybersecurity Risk Assessment?

Yes

CYBER-Provide tracked phishing email simulations?

Yes

CYBER-Provide network security monitoring?

Yes

CYBER-Provide Written Security Policy for third-party service providers?

No

CYBER-Offer 24x7 monitored support?

Yes

CYBER-EDR solution behavior or database based?

Both behavior patterns and database of threats

CYBER-Provide backup and restore solution?

Yes

CYBER-Provide Managed Endpoint Protection compliant with regulatory requirements?

Yes

CYBER-Provide SOC for 24x7 monitoring?

Yes

CYBER-Provide best practice training for email activities?

Yes

CYBER-Provide Incident Response Plan in line with regulatory requirements?

Yes

CYBER-Provide vulnerability scanning?

Yes

CYBER-Company classification

Both Cybersecurity and IT/MSP

VoIP-Does the agency have to use specific phones with your service?

No

VoIP-Is your solution hosted or on-premise?

Hosted

VoIP-Do you offer true unlimited calling for United States and Canada?

Yes

VoIP-If there is a contract, what are the terms?

1 year minimum

VoIP-Do you provide burstable SIP VoIP trunks?

Yes

VoIP-Do you have an insurance agency focus?

Yes

VoIP-What insurance agency software do you integrate with?

None

VoIP-Please check all features your platform offers

[Conference Bridge, Video Conferencing, Softphone, Find Me/Follow Me, Mobile App, Business Text Messaging, Voicemail to Text, Voicemail to Email, Call Recording and Rating, Call Pulling, VoIP Caller ID, Call Routing, Call Forwarding, Anonymous Call Rejection, Auto Attendant, SIP Trunking, Priority Alerts, Push to Talk, Upgrade Options]

VoIP-Who is liable for fraudulent calls?

Client

VoIP-Do you provide installation services?

Yes