Features & Quick Stats
Key Features
- Handle repetitive & time-consuming tasks to free up your time
- Access skilled talent from around the world
- More cost-effective than hiring a full-time employee
- Flexibility to scale support up or down depending on your business demands
- Claims processing, underwriting, policy administration, & customer service
- Unlimited campaigns
- DYF content writing
- Full business vision
- Data forever
- AI management
Core Business
Agency optimization through workflows and labor arbitrage.
How $50 Million Blueprint by Lava Helps Independent Agents & Brokers
Reduce manual outreach and stuff slipping through the cracks while outsourcing the busy work. Simply put increase revenue while cutting costs.
- Virtual Assistant (VA) Staffing: We provide highly trained Virtual Assistants to insurance agencies across the U.S., helping them handle time-consuming back-office and customer service tasks so agency owners and producers can focus on growth. Our VAs handle a variety of tasks such as policy servicing, renewals, data entry, client communications, claims follow-up, and appointment scheduling.
- Automation Solutions: We design, build, and manage workflow automations that streamline agency operations, improve customer experience, and increase efficiency. We conduct a 60 days sprint to build the entire process out, and then remain on for up to 1 year to ensure adoption. This includes third-party Integrations such as Zapier, VOIPs, and conditional forms to link disparate systems.
AI Capabilities
If our clients are using tools that integrate with their current platform, we'll assist with the integration.
Partnerships
We have several SIAA master agency partnerships
Certifications & Awards
SOC 2 Type 1, in the process of our SOC 2 Type 2
Subscriber Deals
$500 off our automation setup.