Catalyit Coffee Chat with Kay.ai

The Rundown

Tucker Hood, founding sales director of Kay.ai, sat down to discuss how their agentic AI is reshaping insurance agencies by automating repetitive tasks and streamlining operations.

The Context

• Kay.ai uses “agentic AI” to mimic human workflows inside insurance systems and carrier portals.
• The biggest headache? Manual data entry — often repeated across systems. Kay.ai automates it.
• Implementation takes 2–4 weeks and frees up staff to focus on client relationships.
• The team is betting big on AI’s role in moving insurance from a subscription to a task-based economy.
• Strong SOPs (standard operating procedures) are critical for a smooth AI rollout.

Why it Matters

Insurance is riddled with inefficiencies — and AI that truly replicates human action (not just chat) is a game-changer. Kay.ai isn’t just promising productivity; it’s laying the foundation for a more profitable and human-focused future in the industry.

Watch now to see how Neural can work for you!