Features & Quick Stats
Key Features
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HD voice calling
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Auto-attendant / IVR
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Call recording
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Voicemail to email
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Call queues & ring groups
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Find me / follow me
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Conference bridging
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Call forwarding & transfer
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Caller ID management
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CDR reporting & analytics
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CRM / AMS integration (Vertafore)
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Mobile softphone app
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SMS / business texting
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E911 compliance
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Number porting & DID management
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Admin portal / self-service management
Core Business
AI-powered call coaching and analytics platform for insurance agencies, delivering real-time performance insights, automated call scoring, and human capital development tools that help agencies improve sales conversion, compliance, and customer retention.
How Bridge Helps Independent Agents & Brokers
Integrations
Check out magellan.insure to learn more about integration partners.
AI Capabilities
Partnerships
Certifications & Awards
- Important company certifications: SOC2 Type 2
- Relevant industry awards or distinctions: Vertafore Orange Partner Program
Product FAQs
Phone Systems
VoIP-Does the agency have to use specific phones with your service?
Yes
VoIP-Is your solution hosted or on-premise?
Hosted
VoIP-Do you offer true unlimited calling for United States and Canada?
Yes
VoIP-If there is a contract, what are the terms?
12, 24, 36 month lengths
VoIP-Do you provide burstable SIP VoIP trunks?
Yes
VoIP-Do you have an insurance agency focus?
Yes
VoIP-What insurance agency software do you integrate with?
HawkSoft
VoIP-Please check all features your platform offers
[Conference Bridge, Video Conferencing, Softphone, Find Me/Follow Me, Mobile App, Business Text Messaging, Voicemail to Text, Voicemail to Email, Call Recording and Rating, Call Pulling, VoIP Caller ID, Call Routing, Call Forwarding, Anonymous Call Rejection, Auto Attendant, SIP Trunking, Priority Alerts, Push to Talk, Upgrade Options]
VoIP-Who is liable for fraudulent calls?
Situation Dependent
VoIP-Do you provide installation services?
Yes