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THE HOUR.CO provides AI-trained Insurance Virtual Assistants that manage critical back-office tasks—COI processing, policy renewals, claims handling, AMS management (Applied, AMS360, EZLynx etc.) —and run intelligent, automated client outreach campaigns. Beyond delegation, we implement tailored AI integrations into your daily workflows, transforming manual processes into seamless, data-driven operations. Our clients see up to 40% efficiency gains, faster policy issuance, and a measurable reduction in administrative costs, empowering your agents to focus exclusively on strategic growth and client relationships.

Features & Quick Stats

Key Features

  • AI-trained virtual assistants: Manage COIs, renewals, claims, AMS data, and client communications.
  • Automated outreach: Execute targeted email campaigns with high deliverability and real-time tracking.
  • Custom AI integrations: Optimize workflows, train teams, and continuously refine performance.
  • Proven results: Up to 40% efficiency gains, faster policy issuance, and reduced admin costs.

Core Business

Delivering AI-trained Insurance Virtual Assistant services and tailored AI integration solutions that optimize back-office operations—handling COI processing, policy renewals, claims management—and automate client outreach to drive efficiency and growth for insurance agencies.

 

How THE HOUR - AI-Powered VA & Insurance Agency Optimization. Helps Independent Agents & Brokers

How Our Solution Helps Independent Agents/Brokers 1. AI-Trained Virtual Assistants Handle COI processing, policy renewals, AMS/ data migration and claims management Manage document preparation, data entry, and client communications Provide scheduling support and follow-up reminders 2. Automated Email Marketing & Outreach Execute targeted B2B campaigns with 97% inbox delivery Personalize drip sequences and follow-ups using AI-driven insights Track open rates, engagement, and lead conversion in real time 3. AI Integration & Management Implement custom AI tools for workflow optimization Train teams on AI usage, monitor performance, and refine models Provide ongoing support to ensure seamless, scalable AI adoption

 

AI Capabilities

We facilitate seamless integration and continuous management of AI-powered tools within client's existing platforms

 

Partnerships

We maintain multiple master agency partnerships with Navacord and other groups to enhance service offerings and industry reach.

 

Certifications & Awards

 

HIPPA, ISO, SOC2, E&O, Clutch Award

Subscriber Deals

Flat 50% Off for first month