There’s a silent threat growing inside the insurance industry—and it’s not a cyberattack or a regulatory overhaul. It’s the unchecked use of public AI models.
We’re not talking about the usual “AI will take your job” fear-mongering. This is far more immediate and far more dangerous: data leakage.
Right now, thousands of insurance professionals are unknowingly handing over sensitive, proprietary data to large language models (LLMs) like ChatGPT, Gemini, and Claude. And what they’re getting in return—instant answers, summaries, or quick risk analysis—comes at a hidden cost.
Let’s break down what’s really happening, why it matters, and how to protect your agency or carrier before it’s too late.
AI Isn’t the Problem. Where You Use It Is.
Public AI tools are incredible. They’re fast, accessible, and seemingly all-knowing. But behind that convenience is a critical design flaw: most of them aren’t built for enterprise-grade privacy.
These models are trained on vast swaths of public data—but they also learn from the prompts and content users feed into them.
Unless you’re operating in a private, secured instance with ironclad contractual controls (think SOC-compliant, walled-off deployments), every time you paste something into these platforms, it could be logged and retained.
In some cases, it may even be used to improve future model performance.
Translation:
- That confidential carrier appetite document you just uploaded?
- That unique loss ratio logic your team developed?
- That detailed policy endorsement you asked AI to explain?
It could all end up in a model that serves the broader public—including your competitors.
It's Not Hypothetical. It's Happening.
A 2023 study from Stanford University confirmed what many insiders feared: LLMs can memorize and regurgitate specific parts of their training data—even when that data was meant to be confidential.
In one experiment, researchers found that certain prompts could coax models into revealing verbatim passages from emails, proprietary source code, and sensitive internal documents that had been part of the model’s training input.
This isn't about hackers or malicious actors. This is just how these models work when not properly governed.
Now apply that to commercial insurance.
- Carrier underwriting playbooks
- Submission guidelines
- Policy form libraries
- Business classification logic
- Claims narratives
- Client risk profiles
If that information is uploaded into public models—even by well-meaning agents, marketers, or underwriters—it becomes part of a dataset that’s no longer just yours.
The Competitive Risk No One’s Talking About
Let’s put this in practical terms:
Imagine you’ve spent years refining your internal placement hierarchy. You know exactly how to triage and route a risk, which carriers to go to first, and what coverage combinations are most profitable.
Now imagine that logic is being used to train the same public AI model your biggest competitor is using to build their new submission assistant.
They’re using your IP to compete against you—and they don’t even know it.
It sounds like something out of a dystopian tech thriller. But it’s real. And it’s happening right now.
You Might Already Be Out of Compliance
Aside from the competitive angle, there’s another layer of risk that’s just as serious: regulatory exposure.
Feeding sensitive client data into public AI tools can potentially violate:
- CCPA – exposing you to lawsuits in California
- GDPR – especially if you're handling EU-related data
- NAIC Model Law guidelines on data handling and third-party vendor risk
- State-specific insurance privacy laws and internal compliance policies
The problem is, most teams aren’t aware this is even an issue. Producers are just trying to be efficient. Underwriters want faster insights. Marketing teams are looking for help writing web content.
So they turn to ChatGPT, Gemini, or Claude. And with one simple copy/paste, they’ve created a compliance nightmare that no one notices—until the audit hits or the data resurfaces.
The Solution: Go Private or Go Home
Here’s the bottom line: If you’re serious about protecting your business, your data doesn’t belong in public models.
What you need is a secure, private AI deployment designed specifically for insurance—something that:
- Keeps all data isolated and encrypted
- Never uses your prompts or uploads for cross-customer training
- Aligns with your specific underwriting guidelines and appetite logic
- Provides full auditability and traceability
- Meets the regulatory standards of insurance compliance frameworks
That’s exactly what Linqura was built to deliver.
With our LINQ platform and proprietary Sales Growth Engine, we provide agents, brokers, and carriers with industry-native, regulator-ready AI—without sacrificing control, privacy, or competitive edge.
You get all the power of AI… without putting your book of business on the line.
Final Thought
Data is the most valuable asset in insurance. It’s what gives you leverage, insight, and differentiation. But in the race to adopt AI, many firms are trading that asset for a shortcut—and they don’t realize it until it’s too late.
Don’t let your underwriting secrets become someone else’s advantage.
Build with AI. But do it responsibly.
Want to see how Linqura keeps your data safe while boosting performance?
Visit Linqura.com and explore the future of private, secure insurance AI.
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