Loss Run Pro doesn’t remove the insured. It removes the burden from them.

For many insureds, obtaining loss runs is one of the most confusing and frustrating parts of the insurance process.

They may not know which carriers to contact. They may not have the right contact information. And they often don’t know what exactly to request, or how far back reports need to go.

Yet historically, insureds have been asked to help coordinate this process themselves.

Not because agencies want them to. But because there hasn’t always been a better way.

Loss Run Pro changes that.

Loss Run Pro initiates the process for the insured

Instead of asking insureds to reach out to carriers on their own, Loss Run Pro sends the request directly to the appropriate carrier contacts — on behalf of the agency for AOR requests and on behalf of the insured for Non-AOR requests.

This removes the need for insureds to research carrier contacts, draft request emails, or manage follow-ups themselves.

The process starts immediately and moves forward without placing the initial burden on the insured.

The insured stays informed every step of the way

While Loss Run Pro initiates and manages the request process, insureds are kept fully in the loop.

They are included on communications so they have visibility into what has been requested and when.

This ensures transparency while still allowing the agency and Loss Run Pro to lead the process.

In cases where carriers send reports directly to the insured, they are already aware of the request and can easily share the documents back with their agent.

Nothing is lost. Nothing is unclear.

Everyone stays aligned.

The responsibility shifts off the insured—and back where it belongs

Loss runs are a standard part of insurance operations. They shouldn’t feel like a task that insureds have to navigate on their own.

By initiating requests, centralizing communication, and maintaining visibility throughout the process, Loss Run Pro removes the administrative burden from the insured while keeping them informed and empowered.

The result is a smoother experience for everyone involved.

Agents gain efficiency.
Insureds avoid confusion.
And requests move forward more reliably.

Because the goal isn’t to remove the insured from the process.

It’s to remove the friction around them.