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From VAs to AI Teammates: Rethinking Agency Operations
February 3 @ 2:00 PM - 3:00 PM ET
Free for Basic & Full Access Agency Subscribers
Join this Hot Topic session with Acolite for a practical discussion on how agencies are using AI to automate real operational work — beyond chatbots and basic document analysis.
This session explores how task-specific AI agents are handling workflows like COIs, policy checking, data entry, and proposal preparation, and how agencies can use AI to scale capacity without increasing headcount — while improving consistency, turnaround time, and team satisfaction.
What You’ll Learn:
- Which agency workflows are most ready for AI automation today
- What realistic impact agencies should expect (time saved, capacity gained, error reduction)
- How to evaluate AI vendors beyond chatbot demos
- Where AI complements human staff vs. replaces repetitive work
Why It Matters:
- Agencies face growing service demands alongside a shrinking talent pool
- Hiring and retaining experienced staff and reliable VAs is increasingly difficult
- AI offers a practical way to expand operational capacity without sacrificing service quality
Things to Think About:
- Which repetitive workflows consume the most staff time today?
- Where do errors or handoffs slow down service delivery?
- Could AI help your team do more without adding headcount?
